Rom Upgrade problem - Sorted!

[Guest Confucious]

Having just tried to run the MSFP upgrade on my Exec I got an Error on the PC saying connection to device lost, please ensure power is turned on and device is connected. Muy Exec is now as dead as a dodo...

No sign of life. it was fully charged when I started I've tried taking the battery (and SIM) out andf replacing , tried a soft reset but there ois no sign of life, no lights screen is black - nothing.

Any ideas - or have I just made myself a very expensive paperweight.

Help???

[Edit] Just re-run upgrade and it has worked - it might have seemed dead to me but obviously not to the s/ware - I now have an upgraded phone ;)

All I need now is to re-install all my software.... [/Edit]

Edited April 19, 2006 by Confucious

[Guest jimbouk]

Having just tried to run the MSFP upgrade on my Exec I got an Error on the PC saying connection to device lost, please ensure power is turned on and device is connected. Muy Exec is now as dead as a dodo...

No sign of life. it was fully charged when I started I've tried taking the battery (and SIM) out andf replacing , tried a soft reset but there ois no sign of life, no lights screen is black - nothing.

Any ideas - or have I just made myself a very expensive paperweight.

Help???

You need to get the device into bootloader mode and run the upgrade again.

Put it in bootloader mode by pressing Power + Light + Reset, which brings up an un-backlit screen with "Serial" at the top, and "v0.XX" at the bottom. Then run the upgrade again. But make sure the cable is securely in this time.

[Guest Confucious]

Thanks for the reply jimbouk but I just rerun it from the blank screen and it worked. Phew!

[Guest Ugg]

XDA Exec here also - just applied the update and had pretty much the same thing happen as described above. Got a blank screen at the first attempt, then put it into bootloader mode (thanks, jimbouk!), rebooted the Windows PC and tried again - and it worked.

This was after reading this thread, and so I was extremely careful to make sure that the USB cable was seated properly before doing anything. I didn't upgrade Activesync to 4.1 before doing any of this though (Activesync 4.0 isn't compatible with the new XDA Exec ROM) - I wonder if that's a factor?

[Guest Confucious]

I did it at work where I had 4.1 - it was only when I got home and tried to sync my contacts that I realised you now need 4.1.

I just rerun the upgrade from the blank screen - I didn't put it in bootloader mode because I read the rply telling me I had to after I'd already sorted it....