EMail: Assumptions *TOO* helpful!

[Guest TerryG]

Seems like the MDA is too helpful with regards to its email clients and their servers.

I don't want any coupling between my pop server and the MDA with respect to deleting emails in either one.

Right now it seems when I download email on my DESKTOP PC, thereby removing the email from my pop server, the next time the MDA logs on to get email, its Inbox gets wiped clean. Why? Whose brilliant idea/assumption is this?

What I want is:

1. as email comes in to my POP account, the MDA gets a copy.

2. my DESKTOP to control what and when any email is removed from the server

3. even though I may download email on my DESKTOP, thereby removing it from the server, the MDA's Inbox stays in tact. Then, I can work on email on the road or wherever from the MDA.

4. to delete email from the MDA as I see fit when I no longer need it on the device, regardless of whether I check email in the meantime on my DESKTOP PC.

Right now the MDA *assumes* that since I downloaded the email off the server with my DESKTOP PC, that it should wipe clean its Inbox.

The other nuissance is that if I delete and email from Deleted Items on my MDA, this removes the email from the pop server, so, if I hadn't downloaded mail on my DESKTOP PC in the meantime, I will never get a copy of that mail on my DESKTOP, it'll be gone.

Two "solutions" suggested by HTC are:

A. set up a GMail account (Google) which comes with pop access apparently, then set that account up on the MDA, then forward my pop mail to the GMail account. Then the MDA will get the forwards from the GMail pop. This mimicks how the Blackberry does it, except that Blackberry gives you the email address and here we have to substitute the GMail account to do so. I'm not sure how this will work, especially when replying to emails from the MDA ... who will it come from? What if I have 3 email accounts to manage (and I do)? Then 3 GMails???

B. Set my DESKTOP PC Outlook Account settings to "Leave messages on the server" and either delete after some number of days, and/or when deleted from Deleted Items.

Neither of these seems spot on. I would be much simpler just to NOT have the MDA delete from the server, and NOT mirror the server's Inbox. Just get messages and leave them 'till I decide.

Any suggestions?

[Guest jimbouk]

If you set the account to "leave on server" it should do that. Try using imap to access it from the device.

[Guest TerryG]

If you set the account to "leave on server" it should do that. Try using imap to access it from the device.

Where do you set "the account" to leave on server? You mean on the MDA somewhere?

Can you give more re: IMAP, why do you suggest this?

Thanks,

Terry.

[Guest pdtp]

So i have the same setup as you, i think. my PC and 8125 check my SBC mail. the settings i have on my PC are to leave a copy of the message on the server for 5 days unless i delete it from the pc's trash box. My 8125 Downloads headers every 15 mins and i choose which emails to completely download. this works fine and from what you are describing it would seam to work fine for you too. once the email is deleted off the server i dont loose it out of my phone. you might need to do a firmware upgrade cus that sounds like a bug. its not clear how you have your phone setup to check your emails. i have my phone use the internet to check my mail and i dont have activesync put any emails on my phone.

Edited April 19, 2006 by pdtp

[Guest jimbouk]

IMAP is Internet Mail protocol. It leaves the messages on the server.

I have an orange.net account and use Pop3. If I download the messages to the phone, it leaves them on the server, unless I delete them from the phone and then do another send/receive. It deletes them from the server when I download them to outlook. This was I can see my emails when out and about, then download them when at home onto the laptop and then decide which ones to keep. The ones I keep are then sync'd over to the device by activesync into the outlook mail folder.

[Guest adchaffey]

IMAP is Internet Mail protocol. It leaves the messages on the server.

I have an orange.net account and use Pop3. If I download the messages to the phone, it leaves them on the server, unless I delete them from the phone and then do another send/receive. It deletes them from the server when I download them to outlook. This was I can see my emails when out and about, then download them when at home onto the laptop and then decide which ones to keep. The ones I keep are then sync'd over to the device by activesync into the outlook mail folder.

That's exactly right for my Vario. I haven't changed any of the advanced settings, just entered my POP details and thats the functionality i get. Perfect in my opinion!

[Guest TomaHawk]

Two "solutions" suggested by HTC are:

A. set up a GMail account (Google) which comes with pop access apparently, then set that account up on the MDA, then forward my pop mail to the GMail account. Then the MDA will get the forwards from the GMail pop. This mimicks how the Blackberry does it, except that Blackberry gives you the email address and here we have to substitute the GMail account to do so. I'm not sure how this will work, especially when replying to emails from the MDA ... who will it come from? What if I have 3 email accounts to manage (and I do)? Then 3 GMails???

if you go with this solution you could use one gmail account because you can set up reply address so it looks like it came form the account it was sent to.

[Guest Swampie]

IMAP is Internet Mail protocol. It leaves the messages on the server.

IMAP = Internet Message Access Protocol, see http://www.imap.org/

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Sorry... *ducks*