Orange backup & Sync

[Guest easyride]

I've got a C550 and very happy with it. However two problems have recently arisen. I cannot shedule a backup though I can do it manually, inserting a shedule and pressing OK does nothing.

Second I can not longer sync to orange. I used to load the Orange Synchronisation Companion and sync with no problems - until I updated from the Orange website. Now I load it up and as soon as I click on sync the program produces an error and I have to close. The error is in voxsync.exe and despite chatting to Orange tech. support for about 2 hours got no help whatsoever. In fact they denied all knowledge of the ruddy program till I put them in touch with it!!

(http://mdsp.orange.co.uk/CSweb_OUK/CS_web_OUK/voxsync/sync_pc_download.jsp?114695961500500)

I can sync via outlook and activesync with no problem.

Any advice please?