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Guest harrisonh1
Posted

After formatting my computer and installing activesync on the fresh OS, I try to connect my 2125 and get an error from activesync that reads:

"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."

On my phone, I get the error "ActiveSync encountered a problem on the desktop. Support code: 0x85010014"

I can't seem to do anything to get this to start working again. I cannot delete the partnership from activesync since the 2125 was never partnered with activesync on the install. Any ideas? Thanks.

Guest Disco Stu
Posted

Care to share your solution ?

There are so many potential problems with ActiveSync and I know other members will benefit from the story of how you got things working again. :)

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