XDA EXEC Firmware Failure - USB Device not recognised

[Guest h2oalchemist]

Hi - Hope somebody can help me,

Tried to update the firmware on my O2 XDA Exec to 1.30.162, I had the XDA attached, Axtive sync connected and all appeared OK, launched the exe and when I clicked go the process started, approx 1 minute later a windows notification appeared stating that a Device had malfunctioned and the USB device was not recognised.

My XDA just sits there now displaying USB v1.00, I have tried uninstalling the USB device with no joy - get the same error each time.

I can hard reset it but then I'm stuck with the original firmware, once I have performed a hard reset Windows picks it up via active sync with no problems, as soon as I try to flash again though I get the same message - USB device not recognised....!!!!!

Has anybody else experienced this and if so what's the resolution?

[Guest h2oalchemist]

Ok - seem to be making a little progress,

Tried a Hard reset - same result (whilst connected via USB)

In Device manager I uninstalled all USB devices (had 1 showing as Unknown Device), performed a hard reset again and then refreshed devices - this time it installs as a Windows CE USB Hub > Microsoft USB Sync

I reran the firmware upgrade exe and eventually got the error message: Error 201 Get Device Data Error

I disconnected the XDA then reconnected at which point it installed as an Unknown device again.

Any ideas?

[Guest h2oalchemist]

OK

- finnaly seem to have sorted it - just kept uninstalling USB devices in Device manager then performing a soft reset - eventauly the firmware exe managed to get device information and updated the firmware.

Key points to note here are:

Device must show up in device manager under Microsoft CE Device

Seems a good idea to leave the device for a few minutes once it has been found and installed in device manager before running the firmware exe.

Hope this helps someone else out there

Edited August 18, 2006 by h2oalchemist

[Guest mattyduk]

OK

- finnaly seem to have sorted it - just kept uninstalling USB devices in Device manager then performing a soft reset - eventauly the firmware exe managed to get device information and updated the firmware.

Key points to note here are:

Device must show up in device manager under Microsoft CE Device

Seems a good idea to leave the device for a few minutes once it has been found and installed in device manager before running the firmware exe.

Hope this helps someone else out there

just like to thankyou, you are a life saver, as by MDs exec failed during a firmware update, and using the steps above, it now appears to be updating (touch wood !) thanks again

[Guest pricey4]

I have the same problem with my XDA Exec

but i have tried and tried and tried but all i get when connected to the pc is unreconginsed Device!

on the XDA it's self is a unlit screen with Serial at one end and V1.00

i can not do anything with the device now any ideas how to get the update working if not then the XDA with the old software would be better than not working altogether

please help