Qtek 8310 - Suspend or Useridle Mode

[Guest shivsharma]

I'm having a problem with my 8310. When there is no activity for long periods of time in Useridle mode (i.e when screen is off), the phone goes into some sort of "suspend" mode. The screen will not come back on and will not receive incoming calls or make calls. Note: the phone still has power (LED still flashes) and I end up having to remove battery and rebooting.

Any takes on this issue? Can anyone explain the Power management architecture of this phone to me?

[Guest merwin]

I'm having a problem with my 8310. When there is no activity for long periods of time in Useridle mode (i.e when screen is off), the phone goes into some sort of "suspend" mode. The screen will not come back on and will not receive incoming calls or make calls. Note: the phone still has power (LED still flashes) and I end up having to remove battery and rebooting.

Any takes on this issue? Can anyone explain the Power management architecture of this phone to me?

Do a master reset on the phone. That *should* fix the issue. If not, reflash the firmware. And if all of that doesn't fix it, it's a hardware problem :D

[Guest shivsharma]

I tried both resetting and flashing ROM. no dice. I'v gotten around it by setting the "screen off" timer so that the screen never blanks out. this works but the battery runs down very quickliy. i'm convinced it has something to do with the power management.

[Guest merwin]

I tried both resetting and flashing ROM. no dice. I'v gotten around it by setting the "screen off" timer so that the screen never blanks out. this works but the battery runs down very quickliy. i'm convinced it has something to do with the power management.

If you reflashed it, this sets the firmware back to its original state. I can reproduce the effect you are describing by a registry edit (or temporarily using software that I wrote).

This sounds like a hardware issue... if it's still under warranty, I would ship it back.