Guest jonlad Posted September 6, 2006 Report Posted September 6, 2006 My speaker on M600 packed up last night, apparently for no particular reason. The one on the front of the handset works fine during calls but the one on the back - not a dicky bird. Using the supplied hands free kit all the sound that should come from the rear speaker ie music, ringtones, stylus taps works fine so I'm sure it's not a settings fault. I tried a hard reset just in case which made no difference. I rang OCS early this morning (got straight through :D ) they said they would refer it to tech support and call me back - still waiting. Anyone else experienced any problems ?
Guest fluffcat1 Posted September 6, 2006 Report Posted September 6, 2006 A few people have mentioned this before. Might be easier to bypass orange and go directly to HTC: http://service.htceurope.com/ Richard
Guest jonlad Posted September 6, 2006 Report Posted September 6, 2006 OK thanks. O are you listening? You've got 24 hours before HTC get a warranty call. Let's see if you can not let us down. Holds breath :D Breathes out Best not to be too optimistic eh ?
Guest jonlad Posted September 6, 2006 Report Posted September 6, 2006 OCS just rang, new handset will be delivered tomorrow 9am - 1pm. Even tho normally a new one is offered only within the first 28 days and I'm past that they're sending a new one. Now that's not bad, lets look at the evidence...... 14.21 post on MoDaCo giving 24 hours ultimatum 14.42 OCS ring to say new handset on way to be delivered within the next 12 hours ... :D
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