C500 Only boots to a white screen

[Guest CHR15]

Hi,

A friend of mine gave me a C500 but when its switched on it will only go to a plain white screen

Holding down the Softkeys and pressing the power button doesn't work. It just sits at a white screen

I have tried the battery from my own C600 but the same thing happens.

Is there any other way of resetting this thing?

Many Thanks :D

[Guest CHR15]

I have just tried opening it up and checking the ribbon cable connecting the screen to the pcb.

It looked okay but i disconnected and reconnected it but the same thing, just a white screen.

Methods I have used to boot are:

power button

hold down soft keys and power up

hold down camera key and inserting usb lead

Anything else I can try, I dont want this to go in the bin

[Guest awarner (MVP)]

Sounds like your friend has turned the phone in to a nice brick by running a non compatable ROM on the device.

[Guest scudo]

Sounds like your friend has turned the phone in to a nice brick by running a non compatable ROM on the device.

Hi

maybe an upgrade of the rom in bootloader mode ?

[Guest awarner (MVP)]

Worth a try but by the sound of it the bootloader may be corrupt which will prevent a reinstall unless you have specialist equipment.

[Guest CHR15]

Thanks for the replies guys.

He wouldn't have messed with anything on the phone. I sold it to him about 6 Months ago purely for him to use TomTom, I dont think he even made any calls with it.

He has no idea about bootloaders and ROMs.

I have tried to reflash the ROM but I cannot get it into bootloader mode. As soon as the button is pressed the screen lights up with a plain screen, then nothing else.

Except, after about 30 seconds the light flashes blue suggesting bluetooth is on but It cannot be detected using another bluetooth phone

If I insert my own simcard in the phone, I cannot call the number (message just says number is unavailable)

I dont think it is a defective screen as I think the phone should ring if I call it and I would be able to bluetooth to it.

I think this thing is now a brick so if anyone has ANY feasible suggestions, even shorting something out, I am all ears, whats the worse that can happen now??