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t-mobile changing web'n'walk rumour


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Posted

I was talking to the bloke in a t-mobile shop at the weekend, and he says that the "unlimited" data tarriffs on t-mobile are to change on the 1st October.

Evidently there will be something like 3 different charges from

Guest waroffice
Posted

you have signed a contract, unless there is small print in there somewhere they cant just go and change the details willy nilly, then there would be no point to a contract what so ever!!!

Posted
you have signed a contract, unless there is small print in there somewhere they cant just go and change the details willy nilly, then there would be no point to a contract what so ever!!!

They can change any part of their service to you if they wish. If the change in unreasonable (ie. doubling the cost etc) then you have a get out clause which states you can cancel the contract - but mobile operators are well aware of this and avoid making changes which will trigger this. Or, if they do, they usually at a 'original price for the rest of your contract' feature to your account, which means it increases at the end of your minimum term and you can't end your contract early because of it. Orange did this when they started charging for 0800 numbers etc.

However - essentially this get out clause only covers your line rental - the bit which you cannot cancel. Things like text bundles, or data bundles (which many people who have added the Web'n'Walk option have gone for) aren't covered as you can chose to drop these bundles any time - so they're not *forcing* you to have bundle.

Had you had the bundle from the start of your contract, then you may be able to claim that their bundle was one of the reasons you signed up to T-Mobile and therefore is a change to your detriment - in which case they'd probably keep you on the same price for the rest of your minimum term.

D

Guest RossDargan
Posted
They can change any part of their service to you if they wish. If the change in unreasonable (ie. doubling the cost etc) then you have a get out clause which states you can cancel the contract - but mobile operators are well aware of this and avoid making changes which will trigger this. Or, if they do, they usually at a 'original price for the rest of your contract' feature to your account, which means it increases at the end of your minimum term and you can't end your contract early because of it. Orange did this when they started charging for 0800 numbers etc.

However - essentially this get out clause only covers your line rental - the bit which you cannot cancel. Things like text bundles, or data bundles (which many people who have added the Web'n'Walk option have gone for) aren't covered as you can chose to drop these bundles any time - so they're not *forcing* you to have bundle.

Had you had the bundle from the start of your contract, then you may be able to claim that their bundle was one of the reasons you signed up to T-Mobile and therefore is a change to your detriment - in which case they'd probably keep you on the same price for the rest of your minimum term.

D

- In summary - They own you, your kids and their kids. Resistance is futile.

Posted

just got off the phone to T mob CS, spoke to a very helpful girl who confirmed to me there are no plans to change the curent W 'n' W pricing

Guest noodles-21
Posted
just got off the phone to T mob CS, spoke to a very helpful girl who confirmed to me there are no plans to change the curent W 'n' W pricing

Yet :rolleyes:

Guest Kallisti
Posted

For what it's worth, I just got out of an O2 contract as they changed the way that some numbers were treated (took them out of the inclusive minutes). A contract that allowed them to change the service completely wouldn't be worth the paper it was written on. Though, obviously as an individual, it'd be pretty difficult to combat.

Guest Confucious
Posted

Which particular W'n'W rumour are they going to change?

Guest billybear
Posted
However - essentially this get out clause only covers your line rental - the bit which you cannot cancel. Things like text bundles, or data bundles (which many people who have added the Web'n'Walk option have gone for) aren't covered as you can chose to drop these bundles any time - so they're not *forcing* you to have bundle.

T-mobile FlexT + W n W contracts have the unlimited data 'bundle' as an integral part of the contract and as such cannot be cancelled in the minimum term ie 18 months or changed by Tmobile without invoking get out clauses - thats why they are giving us an extra

Guest FragMeister
Posted

i have some friends who took out a flext +web'n!walk end of 2005,when you got 40MB a month.

When T-Mobile changed web'n'walk to "unlimited" they remained on the same 40MB/month.

Therefore, I can't expect that this change would apply retrospectively.

what does worry me is that T-Mobile can stop access to any data services that your version doesn't include, whether via port blocking or other means.

Posted
what does worry me is that T-Mobile can stop access to any data services that your version doesn't include, whether via port blocking or other means.

But they couldn't stop you setting up a vpn over port 80 and if you can do that they can't block anything can they?

Posted
But they couldn't stop you setting up a vpn over port 80 and if you can do that they can't block anything can they?
Don't know what any of that means, but it sounds cool :rolleyes:

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