Windows Media Not Recognising M3100

[Guest robertc17]

I've put a micro-SD in my M3100 and configured it on the phone so that the phone uses it for storing photo's etc. so I know it works.

From Windows XP I can see the device and the card when it is plugged into the USB cable. I can browse to the card, copy files over etc.

However within Windows Media 10 it doesn't see it as a device to sync music to. Which I need as I have a Napster To Go account and I need to be able to copy music via either WMP or Napster so the DRM functions.

The strange thing is 2 other people in my office have this phone/same microSD and when they plugged in the card/usb and fired up WMP it recognised it....

I've tried rebuilding the library on the phone but that didn't make any difference.

Any ideas?

Thanks,

Rob.

[Guest yrreP]

I've put a micro-SD in my M3100 and configured it on the phone so that the phone uses it for storing photo's etc. so I know it works.

From Windows XP I can see the device and the card when it is plugged into the USB cable. I can browse to the card, copy files over etc.

However within Windows Media 10 it doesn't see it as a device to sync music to. Which I need as I have a Napster To Go account and I need to be able to copy music via either WMP or Napster so the DRM functions.

The strange thing is 2 other people in my office have this phone/same microSD and when they plugged in the card/usb and fired up WMP it recognised it....

I've tried rebuilding the library on the phone but that didn't make any difference.

Any ideas?

Thanks,

Rob.

What order do you install ActiveSnyc and WMP 10?

It needs to be done WMP 10 first, and then AS...

[Guest robertc17]

What order do you install ActiveSnyc and WMP 10?

It needs to be done WMP 10 first, and then AS...

Well the machines 2 years old and it used to sync fine with the SPV600 I had. In truth I can't remember which way round it was.

What happens if I uninstall AS? Does it lose the settings??