Hard Reset C550 - Now Curser Key not working properly!

[Guest azamsaghir]

Hi!

I was forced to do my first ever hard reset on my unlocked C550 and now everything works ok again apart from the Action/Cursor key. It is only responding to Left, Down and Press-In. All the other keys work ok.

Prior to the hard reset everything was 100%.

Tried hard reset procedure a further 3 times (with & without Storage Card) but same problem. Even tried the Clear Storage option in 'Accessories'.

I am reluctant to accept it is a hardware key problem since it was ok prior to the first hard reset.

Please can somebody advise on a fix?

Kind Regards

Azam

[Guest awarner (MVP)]

It does sound like a coincedent with the button failure. The only thing I can suggest is to try another hard reset but it is possible that it is a hardware glitch.

Moved to Help and Advice

[Guest w411y]

Usually when my joypad stops responding certain directions, it takes a few hard pushes in the non-working direction to get it working again.