T-Mobile use overseas (GPRS)

[Guest steve_smith]

Hello,

Just returned from a fortnight in the Caribbean (yeah man!), on the island of St Lucia.

Whilst out there, I needed to check in with work every now and again in case any disasters occured, so I checked my email once a day (being very cautious because I looked up the roaming costs for data before I left, and found it was ?7 or ?8 per Mb).

However, I got back and checked the T-Mobile online billing portal, and see that the data I used whilst over there has been included in my 40Mb per month web'n'walk allowance. Or so it seems... it lists what I've used, but says I haven't been charged anything for it. I have been charged for the texts I sent, and the calls I made. It's only the data that I haven't been charged for.

A similar thing also happened when I was Orange last year...

Just wondered if this is usual practice, or have I just been lucky? I was roaming using "Digicel".

All the best,

Steve.

[Guest redvers]

As a BlackBerry customer I received a communication last year to the effect that overseas roaming charges hadn't been accounted for properly with data and email usage, and thus they would be implementing a fix on the 1st December. As my holiday in Asia was until the December 3rd, I phoned asking how to disable email/polling and was told that the date had been revised to December 13th. After my holiday (where I did lots of free emailing and as much surfing as is actually possible on a 7100T :)) I came back and heard that the "fix" had been put back until some time in January. It sounds to me as though it must have been pushed back again and you've got lucky with the timing of your vacation! :D

[Guest pd.ryder]

The only comparison I can make is from an Orange point of view:

Whilst holidaying with rels in France I noticed my billing hadn't been heavily over-charged (as is their usual preference & given half a chance). I queried this with OCS and was told Orange have alliances with certain other mobile networks and if you lock the phone to that net instead of letting it roam freely, all the minutes, texts and data come off your agreed plan.

I even found that OCS's 150 number worked directly - to UK operators too - and even they couldn't explain that one :)

EDIT: That was 2 years ago - not sure when France Telecom took over at O. It's the same in other countries too, or so I'm told (sure sporky will put me right :D )