i-mate SP5 being problematic

[Guest Cybertronic]

Hey all,

My i-mate SP5 is currently being quite problematic :(

It suffers from the following problems:

1. Speaker and microphone are not working where I'm unable to speak to anyone on the phone although I can send and receive SMS messages fine. I can hear through my headphones fine if that makes any difference.

2. Profile not being remembered, everytime I turn on the phone, it doesn't set profile I setted it to :)

3. Down button (joystick) doesn't always work

I did a hard reset yesterday and these problems are still happening :D

Can anybody please suggest any fixes for my problems please? :D

Thanks :P

[Guest Confucious]

Is it stuck in headphone profile?

[Guest Cybertronic]

I've tried playing music in WMP with the headphones in and then taking them out to hear music from the loud speaker but nothing can be heard from it, I've tried several times along with changing profiles when the music was playing which doesn't make any difference. This is with the volume on its highest :)

Edited December 11, 2006 by Cybertronic

[Guest duke_stix]

Hey

Have you tried doing a hard reset?

(you hard reset by: turning phone off, hold BOTH soft keys in, at the same time turn the phone on, keep your eyes on the screen, a message is going to pop up saying something like 'press 0 to restore factory defaults' press 0 and it will reset your phone for you!)

be aware though that you will lose all of your SMS's and any phone numbers saved on the sim card

i came across this neat little trick last week, where, you'll find in the smartphone directory a file called 'pim.vol' if you copy this over to your computer, do a hard reset, copy the file back over to your phone, replace the one thats there, reboot and hey presto, all your numbers are back!

it looks more like a software issue i think, best to rule this out before sending it off to be repaired!

[Guest The Doctor]

I did a hard reset yesterday and these problems are still happening :D

sounds like the good old headset problem to me......

Get a paperclip and wiggle it around inside the headphone socket a bit and see if that helps :)

Phil

[EDIT: And i dont mean gentley poke the phone with the paper clip, really give it a good hammering :D]

Edited December 11, 2006 by The Doctor

[Guest Cybertronic]

duke_stix, that's the way I performed the hard reset to my phone :)

The Doctor, I managed to fix it using your method, thanks! :D

I tried WMP playing through the loudspeaker which I couldn't hear anything until I tried using the paper clip inside the headphone socket, it started playing through the loudspeaker but if I took the paper clip out, it would stop playing and as you said, a good hammering fixed it, thanks again! :D

Edited December 11, 2006 by Cybertronic

[Guest The Doctor]

duke_stix, that's the way I performed the hard reset to my phone :)

The Doctor, I managed to fix it using your method, thanks! :D

I tried WMP playing through the loudspeaker which I couldn't hear anything until I tried using the paper clip inside the headphone socket, it started playing through the loudspeaker but if I took the paper clip out, it would stop playing and as you said, a good hammering fixed it, thanks again! :D

:D Glad you got it sorted, my C550 needed more drastic treatment to fix it permanently, ie. desoldering the headphone socket form the phone mainboard, cleaning in an ultrasonic bath, then resoldering back onto mainboard. Still doesn't _quite_ work as it should sometimes (sometimes sticks in headset mode but can be fixed by putting the headphones back in then out again)

Anyway, glad you got it sorted :D

[EDIT: Regarding the joystick, lock the keypad, maul (yes, maul) the joystick with your thumb, i also use an air duster just to get rid of any crap that mght be inside by spraying it down the side of the joystick, but you could probably get away with blowning down the side of it.]

Phil

Edited December 12, 2006 by The Doctor