c500, boots to a strange typhoon screen :S help!

[Guest joeyjoejoe206]

ok so my phone was working fine, i had been sending texts then i put it in my pocket. when i pulled it out again the battery light was flashing as normal, so the phone was on but i couldnt get the screen to light up, it remained dark. I pulled the battery out to reset, put it back in and boot up as normal, then i got to the screen asking me for my sim password, but i could not enter the password no buttons i pressed worked. so again i pulled the battery out and this time when i restarted i was met with the odd screen that i have attatched a picture of. This now happens everytime i startup, as of yet i have not reset the phone as there is infomation i would like to keep if possible. does anybody know what this screen means? Also you used to be able to go onto the htc site and enter your s/n to check your warrenty status, can this not be done any more, and why can you not find the c500, qtek 8010 on the product page, i wonder if this is why the site wont recognise my serial number or imei?

[Guest awarner (MVP)]

The only option you have is to do a Hard Reset as the phone is now stuck in it's bootloader screen.

Unfortunately this will wipe the phone so you will lose any information you have put on it.

[Guest Toyota-F1.com]

Oh, but everything on your miniSD card will remain intact.

[Guest EPiSKiNG]

Oh, but everything on your miniSD card will remain intact.

Any resource we can be pointed to for firmware download or flashing tool?

Thanks!

-EP

[Guest Toyota-F1.com]

Any resource we can be pointed to for firmware download or flashing tool?

Thanks!

-EP

I don't understand.

[Guest max1956bikes]

you will have to do a hard reset its easy to do search modaco you will lose all your settings on phone but not sd card.its a pain but gives you the chance to clear rubbish we all seem to collect and start over again.