HELP! iMate SP5, miniSD card and WM5 problems?

[Guest dhcp]

Hi All,

I bought a new iMate SP5 on sale, I also bought a 1GB Sandisk miniSD card.

At first, the miniSD card could not be detected by the SP5, I then swapped it over to a new miniSD card - the sales person said to format the miniSD card in a PDA or digital camera and NOT use WinXP (FAT/FAT32) to format it .... i tried to use WinXP before on the 1st miniSD card and it would not work.

The newly swapped over miniSD card still could not be read from the SP5, so I then swapped this over - and now it can read (ie, in WM5 File Explorer I see a Storage Card folder).

I can take photos and store them on the miniSD card, but I can not play back easily. I can copy on an mp3 into the SP5\My Documents\My Music folder -- but again, it does not play back. Just hangs sometimes..... I can't install programs on the miniSD card, sometimes it works sometimes it hangs. I cant format the miniSD card using Resco File Explorer ... it says the card is protected/locked - but it isn't, I format it fine inside my PDA, digital camera and also WinXP (FAT32).

I spent 45 minutes on iMate phone support, the guy suggested replacing the SP5 and also miniSD card ... which I did, but still no good. I then used the Clubimate 24/7 chat support, the guy helping me left the session and never returned my chat requests .... I really dont know what to do .... this is very stressful =(

Please help.

Thnx

[Guest awarner (MVP)]

Try formatting the card to FAT 16

Also try using Task Manager from www.binarys.com to format the card on the phone.

[Guest dhcp]

Try formatting the card to FAT 16

Also try using Task Manager from www.binarys.com to format the card on the phone.

I had a FAKE miniSD card ..... I went to another store and bought another Sandisk miniSD - everything is fine now.... who would have known!?!

[Guest awarner (MVP)]

In what was it fake?

[Guest mikeeey]

how was it fake when u were able to put music on it and take pictures to it....? :)

[Guest dhcp]

how was it fake when u were able to put music on it and take pictures to it....? :D

The a legit card on the reverse side had:

1. The serial of the SD card

2. The sandisk hologram on the packaging

3. The sandisk logo printed on the card

4. Different type of print on the card

5. Different type of label on the miniSD to SD adapter

If i didnt see the two, then I would have easily been fooled. :D :) Completely my mistake for buying the card and not thinking twice about it, if it's too cheap to be true ... it probably is :D

EDIT:

I really dont have enough knowledge about the manufacturing process/parts used when making the cards, so I dont know the technical details or differences between the two. But I can only take a guess that 1st generation cards which could not support multi-platforms were prone to this type of error as my old skool SD card behaved like this, there is no reason that the cards should not work on a PC running windows, same with the file system (FAT/FAT32) - the smartphone device is WM5, so I doubt that MS would make their OS incompatible with each other (ie. WinXP vs WM5) ... hehehe, that would be funny tho. I think the sales person bought a bad batch .... if u were going to use it on MS Windows Mobile SE, or for a digital camera - then it would have worked fine ....

Edited January 6, 2007 by dhcp

[Guest mikeeey]

The a legit card on the reverse side had:

1. The serial of the SD card

2. The sandisk hologram on the packaging

3. The sandisk logo printed on the card

4. Different type of print on the card

5. Different type of label on the miniSD to SD adapter

If i didnt see the two, then I would have easily been fooled.

but how were u still able to put things on it?

[Guest dhcp]

but how were u still able to put things on it?

I guess being able to write onto the card may not be the same as being able to read? Not sure .... but I could copy mp3s onto the card itself, just play back would result in a freeze. It's quite bizzare :)

EDIT:

After my first post, I realised I didnt answer your question entirely - so I edited that

Edited January 6, 2007 by dhcp

[Guest mikeeey]

I guess being able to write onto the card may not be the same as being able to read? Not sure .... but I could copy mp3s onto the card itself, just play back would result in a freeze. It's quite bizzare :)

EDIT:

After my first post, I realised I didnt answer your question entirely - so I edited that

o ok yea i guess if i would have waited a little longer i would have seen that. did u buy that card off ebay or somethin? or are u able to return it?