WM5 Blackjack activesync question

[Guest frankquattrone]

I can't get my new Blackjack to sync with my new work computer. I can use my old Dopod 565 to sync with the same computer without any problems. My home computer has no problems connecting to the Blackjack. I'm assuming that it is a firewall issue since my work computer uses Windows Firewall. I'm just curious why the 565 can sync but the Blackjack can't. Does SP2003 work differently than WM5 with firewalls? The only other thing I can think of is that my work computer first had a partnership with the 565 but a computer should be able to sync with two different phones, right? Any thoughts would be appreciated. I'm using AS 4.2 build 4875 on XP Pro SP2. I have admin privileges but I can't change the Windows Firewall settings, which is why I can't just try it. Thanks.

[Guest Alpha4]

I can't get my new Blackjack to sync with my new work computer. I can use my old Dopod 565 to sync with the same computer without any problems. My home computer has no problems connecting to the Blackjack. I'm assuming that it is a firewall issue since my work computer uses Windows Firewall. I'm just curious why the 565 can sync but the Blackjack can't. Does SP2003 work differently than WM5 with firewalls? The only other thing I can think of is that my work computer first had a partnership with the 565 but a computer should be able to sync with two different phones, right? Any thoughts would be appreciated. I'm using AS 4.2 build 4875 on XP Pro SP2. I have admin privileges but I can't change the Windows Firewall settings, which is why I can't just try it. Thanks.

I have had the same problem in the past.

If you can still add ports in Windows Firewall in Control Panel (sometimes you can 'Add Port' even if access to 'Edit Programs' is greyed out) add Port 990. Name it Activesync Manual or something so that you know in future that you added it manually.

Reboot and then Activesync should work. If not see http://support.microsoft.com/default.aspx?kbid=259369

for other ports that Activesync uses.

Let us know how it goes.

Edited January 27, 2007 by Alpha4

[Guest frankquattrone]

Thanks for the reply. I can't add ports either. I'll have to get IT to do it on Monday but just wanted to see if I'm headed in the right direction. Anyone have experience with both SP2003 and WM5 devices? Will the 2003 device connect when the WM5 won't due to firewalls?