Firewall preventing connection between Dell Axim and computer

[Guest memefifine]

Cannot get my new dell axim to connect to the computer because of Zone Labs firewall. When I uninstall the firewall, it connects up fine, but then cannot connect when I reconnect the firewall. Looked at the microsoft internet help, and got half way through and then found it was on a different version of the firewall - I have the free downloaded version of Zone Alarm.

Does anyone know how to do this? I can see someone has dealt with a phone, but I'm not sure I understood their answer!

Many thanks in hope

[Guest jimbouk]

What version of activesync are you using? The latest ones are a lot better at bypassing firewall issues. Otherwise, can you not see a list of blocked ports and apps in Zone alarm?

[Guest memefifine]

Cannot get my new dell axim to connect to the computer because of Zone Labs firewall. When I uninstall the firewall, it connects up fine, but then cannot connect when I reconnect the firewall. Looked at the microsoft internet help, and got half way through and then found it was on a different version of the firewall - I have the free downloaded version of Zone Alarm.

Does anyone know how to do this? I can see someone has dealt with a phone, but I'm not sure I understood their answer!

Many thanks in hope

[Guest memefifine]

Many thanks for your comments. I'm hoping this is a reply which gets to you as there seemed to be about 4 steps in making a response.

It's ActiveSync 4.1. Is ActiveSync 4.2 better? as I think there was an opportunity to get this in the microsoft website.

And yes, I looked in Zone Alarm, and next to the various parts of the ActiveSync programme there were pairs of question marks under the sections Access and Server. I did change these to ticks but it didn't make any difference so I changed them back again.

Thanks - your help is appreciated!

memefifine :)