USB activesync doesn't work on C500

[Guest lobo71]

Hey,

I have a SPV Orange C500 and i cannot use active sync with USB.

Active Sync works great with bluetooth, but not with USB. Active Sync doesn't see the phone.

It's not a hardware problem cause i reset phone after saving system+data and after reset it works.

Can anybody help me cause i don't want to reset all system (i have many softs and my registry is tweaked since long time) ?

Thks

[Guest awarner (MVP)]

Have you checked that you have USB enabled in the Activesync options menu?

[Guest lobo71]

Have you checked that you have USB enabled in the Activesync options menu?

Of course yes.

I think the problem is with a key in the registry but i don't know how to do.

[Guest lobo71]

Of course yes.

I think the problem is with a key in the registry but i don't know how to do.

Hi,

Any idea ..... ?? :)

[Guest gpcarreon (MVP)]

Using PHM Registry Editor...

HKCU\Control Panel\Comm then click Value (left soft key). You'll see 2 keys in there: AutoCnct and Cnct. The former is a reg DWORD, the ltter, a String.

Check if AutoCnct is assigned the value of 1. 1 means auto-connect device once connected to PC via ActiveSync, 0 means disable auto-connect feature.

[Guest lobo71]

Using PHM Registry Editor...

HKCU\Control Panel\Comm then click Value (left soft key). You'll see 2 keys in there: AutoCnct and Cnct. The former is a reg DWORD, the ltter, a String.

Check if AutoCnct is assigned the value of 1. 1 means auto-connect device once connected to PC via ActiveSync, 0 means disable auto-connect feature.

Thanks for your answer. AutoCnct is 1 and it doesn't work. I tried many times restart the phone but no result.

Any other idea ?

[Guest lobo71]

Up ;)

[Guest awarner (MVP)]

Have you checked your firewall settings? That's always a good one for stopping an Activesync connection.

[Guest lobo71]

Have you checked your firewall settings? That's always a good one for stopping an Activesync connection.

Yes i have check that.

If i hard reset my phone, it works but I don't want to reinstall all the softwares in my phone and all my settings. That's why I think it can be a registry problem.