Browser error: "The remote party has ended this connection"

[Guest dolomite33]

I have had my Dash for about 3 weeks, love it. It was able to connect to the internet and browse webpages fine the first 2 weeks. Over the last week everytime I try to access a webpage I receive the following error: "The remote party has ended this connection". I am connected, and have tired connecting to different access points ... none work ... all get the same error message.

I tried rebooting, and I tried the "Clear Storage" under Accessories ... neither worked ... please help!

[Guest Paul (MVP)]

Sounds like your GPRS service has been disabled?

P

[Guest dolomite33]

Sounds like your GPRS service has been disabled?

P

Thanks Paul. I am connecting via Wi-Fi ... I am connected ... at work, home, open access points ... connecting via wi-fi is not a problem ... when I try to browse a webpage when I am connected I get that error ... cheers!

[Guest Paul (MVP)]

Do you have any additional software installed?

Go into the settings on your device and check there are no proxies in there etc.

P

[Guest dolomite33]

Do you have any additional software installed?

Go into the settings on your device and check there are no proxies in there etc.

P

When I go to "remove programs" under "Settings" there is nothing in there to remove ... I have not installed anything ...

[Guest chaznet]

Call T-Mobile support... 6-1-1

When I go to "remove programs" under "Settings" there is nothing in there to remove ... I have not installed anything ...

[Guest dolomite33]

Call T-Mobile support... 6-1-1

It's unlocked ... I have Cingular

[Guest Rowdy_In]

It's unlocked ... I have Cingular

HI,

I am having the same problem. Keep getting the same message. Does anybody have a solution. In am in India and using a dopod c720W, the same phone.

[Guest deathmatch]

hi..

i have krome iq700 .. n i also keep getting this msg. My GPRS was working fine till last week ..but suddenly from last 3 days whenever i try connecting using ie on my mobile it shw me tyhis msg....also i am not able to connect using Opera Java 3.0

pls somebody help.

cheers

[Guest adhussain]

hi..

i have krome iq700 .. n i also keep getting this msg. My GPRS was working fine till last week ..but suddenly from last 3 days whenever i try connecting using ie on my mobile it shw me tyhis msg....also i am not able to connect using Opera Java 3.0

pls somebody help.

cheers

I had the same message, it turned out that my internet access point had changed when i got my provider's package updated. Updating this access point sorted out my problems.

[Guest Rowdy_In]

I had the same message, it turned out that my internet access point had changed when i got my provider's package updated. Updating this access point sorted out my problems.

Ok, I think I have the solution. In the Device Temp folder are the original install files. Just reinstall all of them one by one. I don;t know which one fixed the problem. But after reinstalling the various programs including blackberry connect the phone rebooted and set up some networking wizard on. After that I could connect.

Checked before was getting IP of 192.168.0.2

After reinstall IP was 192.168.1.2 which matched my settings in the office.

[Guest vkhanorkar]

Ok, I think I have the solution. In the Device Temp folder are the original install files. Just reinstall all of them one by one. I don;t know which one fixed the problem. But after reinstalling the various programs including blackberry connect the phone rebooted and set up some networking wizard on. After that I could connect.

Checked before was getting IP of 192.168.0.2

After reinstall IP was 192.168.1.2 which matched my settings in the office.

Hi Rowdy_In,

I am also from India, however I have a different kind of problem. I am not able to get GPRS working on my T Mobile Dash, Can you please let me know any doc that can aid me in? Yup I am using CellOne and the GPRS is activated.

[Guest mcdata]

I have had my Dash for about 3 weeks, love it. It was able to connect to the internet and browse webpages fine the first 2 weeks. Over the last week everytime I try to access a webpage I receive the following error: "The remote party has ended this connection". I am connected, and have tired connecting to different access points ... none work ... all get the same error message.

I tried rebooting, and I tried the "Clear Storage" under Accessories ... neither worked ... please help!

My internet was working fine. I then called cingular and removed my internet data plan from the service. I thought I would be on a usage only charge. I then started receiving the same error message you mention. I called Cingular again and was told that without a data plan, there was no internet service. I added back the minimum plan and the problem went away.