Guest neowave Posted March 6, 2007 Report Posted March 6, 2007 Hi Everyone, hope someone can help as virgin seem lost :-( i have had the phone for two weeks and everything fine til i did a factory reset due to connectivity problems (which are now sorted). unfortunately i cant get tv and it wont download a license. It takes me to the subscription page and shows that i am subscribed to all of the channels for the next three months. Apparently it should download for me a new license but it just stops at the page with no further option. Has anyone else had this problem or know of a fix i would really appreciate it. apart from that seriously great phone and the fact you can now pick them up for less than £70 quid is amazing! Thanks in advance!! neowave.
Guest awarner (MVP) Posted March 6, 2007 Report Posted March 6, 2007 Unfortunately it sounds more like a Virgin issue rather than something you can sort out. As you appear to be able to download the initial subscription page it shows you have the GPRS working correctly, which technically leaves Virgin to maybe reset your account.
Guest neowave Posted March 9, 2007 Report Posted March 9, 2007 Unfortunately it sounds more like a Virgin issue rather than something you can sort out. As you appear to be able to download the initial subscription page it shows you have the GPRS working correctly, which technically leaves Virgin to maybe reset your account. Thanks. It was. Virgin sent me a direct link to the Licence. N
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