Orange Problems

[Guest Moko 1]

I have a couple of annoying problems with my M3100 on Orange and wondered if anyone had any ideas of how to solve them.

1. My phone can receive emails, but cannot send them...this has been going on since Orange replaced my phone after it was stolen so it could be at Orange's end but after waiting for 10 days for their Tech people to come up with an idea other than doing a Hard reset (which didn't work) I thought I would ask you guys? Its not the settings as both email accounts have the same problem & they can both recieve so what can it be?

2. I have to turn flight mode on & off a lot due to having a dual SIM for the car phone, turning on flight mode takes just one push on the Comm screen but turning the phone always takes 2 attempts before it reconnects, anyone have an idea how to sort this one?

Thanks in advance for any suggestions (well apart from moving to T-mobile!)

[Guest jimbouk]

I would guess that you dont have the correct smtp authentification for sending emails. Make sure you have set outgoing server requires authentification to on and that your credentials are correct.

Flightmode issue... cant help.

[Guest Confucious]

UseOrange's SMTP server for sending (smtp.orange.co.uk ?)

No idea with fklight mode, sorry.

[Guest Moko 1]

Tried changing the setting for sending from smtp.orange.net to your suggestion smtp.orange.co.uk but still did not send.

But got different message from the usual message cannot be downloaded check settings one, to timed out please try resending.

Another ideas?

[Guest]

Tried changing the setting for sending from smtp.orange.net to your suggestion smtp.orange.co.uk but still did not send.

But got different message from the usual message cannot be downloaded check settings one, to timed out please try resending.

Another ideas?

Try setting the smtp adress to the same as that used for the network you are connected to. For example when using GPRS I have to set my smtp address to smtp.orange.net but when using my wifi network at home it has to be set to smtp.freeserve.net. Also I always check the "outgoing server reguires authentication" box.

[Guest jimbouk]

As long as you authenticate properly, you should be able to use the correct smtp server for your email account. The whole point of authentification is to prove that you are a bona fide user and not a relay.

If its an orange.net account, make sure your username is correct it has to be your number - ie [email protected] - not the email address.

[Guest The Doctor]

2. I have to turn flight mode on & off a lot due to having a dual SIM for the car phone, turning on flight mode takes just one push on the Comm screen but turning the phone always takes 2 attempts before it reconnects, anyone have an idea how to sort this one?

Get this myself no matter what radio/os i put on my phone ;)

Phil