Vario Crashed on T-Mobile load screen on initial startup

[Guest R1mmer]

Hi guys,

Was hoping somebody here can help.

Yesterday I was making a call using my bluetooth headset. At the end of the call I pressed the usual end talk button but for some reason it said I was still connected, the phone had crashed at this screen.

I therefore decided to restart the device using the button on the bottom of the phone.

Now it hangs on the T-mobile load screen. It displays what I presume is the firmware revision, the numbers disppear then it locks showing the white T-mobile splash screen and doesn't get any further.

T-mobile are going to replace the phone but I really need to get my contacts off the phone. I know I should of done a backup but you know what its like ;)

Has anybody got any suggestions how I can get the contacts off the handset??

I presume if I do a full reset I'll loose everything.

I have tried removing battery and leaving off for a few hours / let it run flat / reboot with usb and mains connection while holding reset etc etc.

Any suggestions?

Thanks

Edited April 1, 2007 by R1mmer

[Guest jimbouk]

Have you never sync'd it with outlook?

If its really wont restart, then you cannot get anything off it. I'd just try soft resetting again and again - but as you've tried that it seems its fried.

[Guest The Doctor]

Have you never sync'd it with outlook?

If its really wont restart, then you cannot get anything off it. I'd just try soft resetting again and again - but as you've tried that it seems its fried.

May be recoverable with platform builder if your ROM supports KITL (took me 3 hours after a bodged uninstall of WLM which hung the device on the windows splash)

See HERE for more information

Phil

[Guest psionandy]

Might just be worth removing the memory card and trying a reset...

well it won't hurt