Guest Stuart_S Posted April 29, 2007 Report Posted April 29, 2007 Hey, Does anyone know how long it takes www.smartdevicesdirect.com to deliver a product after purchasing? I purchased my Vox off them 7 days ago (5 working days, 2 weekend days), and for the last 5 days all my purchase order says is that its still “processing”. Is this normal for them? Just want to know anything before I send them an e-mail. Cheers, Stuart
Guest KillBait! Posted April 30, 2007 Report Posted April 30, 2007 Sounds like you may be in the same position as me....I ordered my Vox on the 14th from smartdevices and my order said exactly the same as yours (processing) on the 27th :rolleyes: Phoned them up and they had created the account but not actualy put on it what i had ordered !?... The guy i spoke to was very apologetic and sorted it out on the phone....he said they were some more coming in Tuesday (1st May) and it would be sent out then. Forget emailing them (i tried and they didnt reply), get your order number and phone them up! Hope this helps
Guest Stuart_S Posted April 30, 2007 Report Posted April 30, 2007 right, I'll give them a phone in the morning...
Guest KillBait! Posted May 2, 2007 Report Posted May 2, 2007 My Vox arrived today as promised :P, now i cant put the damn thing down :rolleyes:
Guest Stuart_S Posted May 3, 2007 Report Posted May 3, 2007 My Vox arrived today as promised :P, now i cant put the damn thing down :rolleyes: My phone arrived May 2nd, and is now partially broken... It won't change the profile from silent to loud, normal etc... I'm missing phone calls, texts etc... Not happy...
Guest indiekiduk Posted May 23, 2007 Report Posted May 23, 2007 (edited) My phone arrived May 2nd, and is now partially broken... It won't change the profile from silent to loud, normal etc... I'm missing phone calls, texts etc... Not happy... I sent my Vox back too (within 7 day UK distance selling rule) and its been over a month and I've still not been refunded. I've sent numerous emails and I get no reply. When I phone they say they will refund me but they never do. What a crap company, I won't order from them again. Edited May 23, 2007 by indiekiduk
Guest spark9990 Posted May 23, 2007 Report Posted May 23, 2007 My phone arrived May 2nd, and is now partially broken... It won't change the profile from silent to loud, normal etc... I'm missing phone calls, texts etc... Not happy... why did you? its cheaper at handtec.co.uk £255 if you buy with google checkout.
Guest uczmeg Posted May 27, 2007 Report Posted May 27, 2007 why did you? its cheaper at handtec.co.uk £255 if you buy with google checkout. We dealt with smartdevices last year when we needed some PDAs and printers. Considering our order was worth about £5k you would have thought we'd get half decent service. However I have never been so messed around in my life. They have to be one of the worst companies I've ever dealt with. Sadly the printers were exclusive to them and the only reasonably priced printer we could find to make the project happen so we couldn't look elsewhere.
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now