The woes of Pocket MSN

[Guest incognitolad]

Hey eveyone...

I'm in some serious need of help here as I'm starting to tear my hair out...

I got my lovely new and shiney E650 just over 2 weeks ago now and I was aghast to fine it didn't include Pocket MSN or Windows Live. This was really the only part of any Windows Smartphone that I really used on a day in and day out basis.

So.. I went off to the MSN Mobile website and downloaded and installed Pocket MSN and it installed fine.. All was going well - until I tried to activate the product. I pointed my PC at mobile.msn.com, clicked where it told me to click to activate my product, entered my MSN username and password, and then... Nothing.. An error message 8055 which states:

Plan temporarily unavailable

The selected plan is temporarily unavailable. Please select a different plan, or try again later.

If you get this message more than once, report it as a recurring problem.

Message 8055

I get this message on both of my MSN accounts (work and personal) and I've tried it on Windows Vista with IE7, XP with IE6 and Mozilla Firefox. I even tried with with PIE, but it told me that my broswer wasn't supported.

So I fired off an email to Microsoft Help to see if they could fix the problem, but they don't seem to have much of an idea. Just keep mailing me back to try things that I've already tried. I can't even find a mention of Error 8055 on the internet either. So I'm at a bit of a loss.

Has anyone on here ver seen this message? If so, how did you get around it?

Many thanks!

[Guest Confucious]

Are you actually trying to pay for it? :rolleyes:

I'm not sure any one else has paid for it! Most people just install the free version or, if it wasn't illegal (which it is so I'm sure no one has done it) install WM6 which has Live built in.

[Guest incognitolad]

Are you actually trying to pay for it? :rolleyes:

I'm not sure any one else has paid for it! Most people just install the free version or, if it wasn't illegal (which it is so I'm sure no one has done it) install WM6 which has Live built in.

Yep.. I want to pay for it as I want to be able to view and send mail from my Hotmail account which the free version doesn't do..

I'm already on WM6 as I have the E650 - Its just such a shame that Orange have butchered it to take out all the MSN features.

Does anyone think a petition to Orange would be good? After all, they're losing money now as I'm no longer using as much data now as I used to. It seems some what a bit of bad business sense.

Edited May 8, 2007 by incognitolad

[Guest Samsonite]

incognitolad

as i said in another thread somewhere, i followed all prompts as directed and it all worked out for me. The payment page asked me for all the details even tho not everything was starred as essential but i did as requested and was up and runnin within 15 monutes of deciding to pay for Pocket MSN. i have recieved an e-mail confirming purhcase and everything.. Sorry, wish i could help more but at least i can say it should work because it did for me.

and as for a free version... thats the first i've heard there was one!!!

[Guest pjheliking]

Yep.. I want to pay for it as I want to be able to view and send mail from my Hotmail account which the free version doesn't do..

I'm already on WM6 as I have the E650 - Its just such a shame that Orange have butchered it to take out all the MSN features.

Does anyone think a petition to Orange would be good? After all, they're losing money now as I'm no longer using as much data now as I used to. It seems some what a bit of bad business sense.

Yo dude. i work for orange in the retail side. And i have been selling the ass of the spvs. I actualy got one a couple off days ago and i am sorry selling them now. I have the M700 which htc built in a gps reciever. well orange removed this probably by accident because now it hasnt got the software on board. the reason why orange has taken off the msn software because they are launching their own chat system later this year. not like anyone will use it. where could i get a copy of windows mobile 6 because i would like to do a refresh without the orange software onboard.