Receive SMS Pictures shrink in size!

[Guest RandyNChicago]

I have a T-Mobile Wing. When I receive a SMS picture message, the picture is really small. I took a picture myself (640 X 480) and sent myself an SMS message, the attachment of the picture was 89K in size - when I received the SMS picture message, the picture was 10K in size and the resolution was 160 X 120. ALL MMS pictures end up being 160 X 120.

I have made sure that I send SMS messages the original size. I know others that are having this same problem. Since I am a newbie at this, I have no idea what ROM to use or where to get it, anyone know? Is there away to back up your current ROM in case I screw something up?

Here's info on my phone:

ROM Ver 4.10.531.3WWE

ROM Date 03/15/07

Radio Ver 02.83.90

Protocol Ver 4.1.13.37

Ext ROM Ver 4.10.531.103

Model: Hera110

The phone is locked to T-Mobile. I have called T-Mobile and of course they know nothing about the problem and didn't have any suggestions.

Can someone PLEASE help me receive full size images!!

Thank you so much for your time and help in advance!

:) -Randy

[Guest RandyNChicago]

I called T-Mobile and final got transfered to Tier 2 Tech Support, after testing the problem with them, he had me take the battery out of the Wing and leave out for 30 seconds - put it back in then restart the phone. I then sent myself a picture that was 89K in size. I then recieved the MMS pic - full size!!!

He said he was going to take me off the network while the battery was off and then re-apply me.

His name was Duncan, and I called between 6pm CT and 7pm CT.

Randy