Guest squilla Posted October 1, 2007 Report Posted October 1, 2007 Hi, I have tried calling Expansys on the number onn thier site but it doesnt go through! Does anyone have a number for them? I have tried emailing and no joy there either! I am trying to get the HTC Advantage on the O2 contract, Cant find it on this site, please correct me if it is sold here and I will check it out. I am trying to find out if I get the phone via Expansys can I get my phone insurance with them too? Is thier phone insurance any good if they do it? I just really would like to talk to their customer services before I order it as I really dont know what they are like as a company, has anyone here had experience of them? Sorry if this seems like a lot of questions, I just feel a bit stuck at the minute. Thanks in advance! Helen ;)
Guest Paul_Westhead Posted October 1, 2007 Report Posted October 1, 2007 (edited) Helen, My name is Paul Westhead, I am the Network Manager for eXpansys plc. Today, we were experiencing issues with our phone switch which caused our phone lines to go out of service. We appologise for the inconvenience that this may have caused you and any other of our customers. Please feel free to call back at a time that is suitable for yourself and I am sure that our staff would be more than happy to help. Once again I can only appologise for the inconvenience that this has caused and assure you that the issue has now passed. Regards Paul Westhead Network Manager eXpansys plc Edited October 1, 2007 by Paul_Westhead
Guest squilla Posted October 1, 2007 Report Posted October 1, 2007 Hi Paul, Thanks everso for your reply, I thought it was a general thing with the site having the wrong number up or something. Thanks for putting me right, I will give you a bell when I get back from work tomorrow. Thanks again.
Guest Paul_Westhead Posted October 2, 2007 Report Posted October 2, 2007 (edited) ... I have tried emailing and no joy there either! Helen, I noted this also, can you tell me your email address, and the address you tried to use? If you have any problems, please email paul.westhead{at}expansys.com Regards Paul Westhead Network Manager eXpansys plc Edited October 2, 2007 by Paul_Westhead
Guest squilla Posted October 2, 2007 Report Posted October 2, 2007 Hi Paul, Thanks once again for your reply, im just in from work and have a bit of admin to do and then I i'll ring in an hour or so, I just have a few questions about a phone I want to get and insurance etc. Cheers for your help. :-) Helen
Guest Paul_Westhead Posted October 2, 2007 Report Posted October 2, 2007 Hi Paul, Thanks once again for your reply, im just in from work and have a bit of admin to do and then I i'll ring in an hour or so, I just have a few questions about a phone I want to get and insurance etc. Cheers for your help. :-) Helen Would it be possible to forward me your email address so I can track down why your email wasn't responded to? Regards Paul
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