HSDPA - Suddenly started working just now!

[Guest fdrzrich]

Bit of a strange one, don't know if its just me or not! Had my 3G switched off today, turned it back on and did a bit of browsing - suddenly I'm getting the magic 'H' connection!!

I bought the phone just after the WnW package changed (so you're supposed to have WnW Plus to get HSDPA), and had only ever got 3G before, apart from when I tested someone elses sim card. Is it just my account or have they enabled it for everyone on the basic WnW plan?! ;) Either way I'm loving T-Mobile again!

[Guest RickDawson]

standard wnw on flext 20.

Always had HSDPA enabled by default.

[Guest Transform]

how do i enable it. i have only ever got 3G

[Guest RickDawson]

http://www.modaco.com/content/HTC-Kaiser-K...on-the-taskbar/

[Guest Paxman's Tie]

standard wnw on flext 20.

Always had HSDPA enabled by default.

This is true for WnW contracts set up prior ro 17th October. After this date (as I've been advised by several CS/technical & in-store staff) T-Mob decided to remove HSDPA from standard WnW. A number of people (including myself!) aren't too chuffed about this & have been fighting tooth & nail to get T-Mob to activate HSDPA on our accounts... Plenty of examples here: HSDPA-frustration-on-Vario-III/

I'd be interested to hear from those who are starting to get the fabled 'H' when downloading whether they took out their contracts after 17th October & whether these were new contracts or upgrades. I need all the ammunition I can get for my next argument with T-Mob!

[Guest fdrzrich]

Well I look mine out on the 22nd Oct, new contract and was definately not getting HSDPA until Saturday. I had rung up to ask to get it enabled when I first heard about the problem, and got the 'must have WnW plus' line from the guy in tech support. Had 3G switched off for most of Saturday morning (sving battery!), turned it back on and there it was, the magic 'H'! Don't know why or how, but I'm just very pleased!

[Guest Transform]

i occasionally get the 3G with the square around it but never get the 3G with the signal under it. once i get the 3G square icon, do i have to do anything to enable it?

[Guest dolbe666]

i occasionally get the 3G with the square around it but never get the 3G with the signal under it. once i get the 3G square icon, do i have to do anything to enable it?

Your signal strenth may not be strong enough if you dont get a signal strenth bar under the icon on 3G. Ive got to have atleast 2 signal bars to use hsdpa with just 1 bar it connects but switches back to 3G

[Guest Cjay]

Me too ;) ! The magic H appeared today for the first time. Been on a Flext 25 + WnW package for the past 18 months, upgraded phone to Vario III 10 days ago but there was no sign of HSDPA. The H suddenly popped up here (central London) today, though actual download speeds seem only marginally better than 3G [used DSLreports]. The H only comes up when actually downloading something, otherwise it drops back to 3G.

Hope it stays!!!

Chris

[Guest SteveI]

A bit of a weird one but slightly related, I got my TyTN2 on Orange and when I got it I was told that orange have not started transmitting HSDPA yet, and that I would have to call them up at the end of the month for a new HSDPA enabled sim as they are due to start transmitting when they release the new 'in line' data tariffs. Has anyone else who is on orange come across this?

I just want to get my details correct before I call them tomorrow.

Cheers

[Guest SteveI]

A bit of a weird one but slightly related, I got my TyTN2 on Orange and when I got it I was told that orange have not started transmitting HSDPA yet, and that I would have to call them up at the end of the month for a new HSDPA enabled sim as they are due to start transmitting when they release the new 'in line' data tariffs. Has anyone else who is on orange come across this?

I just want to get my details correct before I call them tomorrow.

Cheers

Ok so I have called orange and after going round the houses a little I had this statement

"Currently Orange HSDPA is currently in 3 cities London, Leicester and Cardif, this what they are calling their test bed. There is no set schedule for a wider release, however when it does spread it should happen very quickly"

Now I know that there is more to this device than the 3.5g high speed data, but when they are selling and marketing the device do you think they should at least say that the phone has this feature but the network does not support it yet.

Just a thought, what do you think?

Steve

[Guest sleighty]

Ok so I have called orange and after going round the houses a little I had this statement

"Currently Orange HSDPA is currently in 3 cities London, Leicester and Cardif, this what they are calling their test bed. There is no set schedule for a wider release, however when it does spread it should happen very quickly"

Now I know that there is more to this device than the 3.5g high speed data, but when they are selling and marketing the device do you think they should at least say that the phone has this feature but the network does not support it yet.

Just a thought, what do you think?

Steve

I was in Edinburgh three weeks ago and did a lot of surfing web on my Kaiser. occasionally saw both H and E for the first time. Since then I nearly always get H downloading when there's good 3G signal. Never E tho.

(Bolton/Manchester area).

would love to see new data plans, should have been out Nov 1st !

[Guest Paxman's Tie]

Well, my HSDPA saga with T-Mob has finally been sorted, although it's taken several weeks. In the end, after tech support trying all sorts to cobble HSDPA access onto my account, they've finally seen the light & given me a free upgrade to WnW Plus. Good times. Coverage where I live & work is rock solid so I'm expecting pretty decent speeds.

[Guest tasminracer]

Just to add to this... I was in Dudley ( west midlands) today, in a place that normally has a terrible Orange signal.

I checked my e-mail, not expecting it to work, and up came the H symbol..

I must say I was confused as to what it meant at the time

[Guest Electronic Punk]

Is disabled my default on my Vodafone 1615, but it says that if you enable it you may be unable to recieve calls etc. so I assume it works with Voda.

[Guest Transform]

I finally got the magic 'H' appear today. Drove down the country to London and straight away it picked it up!! :(

And to think I heard stories that after some date in October, T-Mobile stopped offering the service to customers that started up a fresh contract!

[Guest Paxman's Tie]

I finally got the magic 'H' appear today. Drove down the country to London and straight away it picked it up!! :(

And to think I heard stories that after some date in October, T-Mobile stopped offering the service to customers that started up a fresh contract!

Glad it's working for you. Find it strange that you had to drive all the way to London to get hsdpa coverage. As far as I'm aware, if you've got good 3G coverage, hsdpa should always be available. I live in the midlands & my hsdpa coverage is rock solid almost everywhere round here.

The 'stories' about T-Mobile's antics in October are very true. It took me several weeks to resolve & get hsdpa enabled, but only by arguing for a free upgrade to W'n'W Plus. All the T-Mob people I've spoken to say that basic W'n'W will not have hsdpa enabled. They'd much rather charge people another £60/year for Plus.

[Guest lozzd]

On the other hand, Plus is pretty awesome compared to basic. Well at least in my eyes. Do you really need HSPDA for a 1gb connection that you can only check your emails and surf the web on? Sure it'd be nice.. 3g is still pretty damn quick though! I think £60 a year is well worth it for a HSPDA connection and the ability to use any protocols you like. My friend actually had a go BitTorrenting on his.. Got 100kb/sec download speed! On the Windows Mobile client too. I need a new Bluetooth adapter. That limits me to 60kb/sec :(

[Guest dolbe666]

On the other hand, Plus is pretty awesome compared to basic. Well at least in my eyes. Do you really need HSPDA for a 1gb connection that you can only check your emails and surf the web on? Sure it'd be nice.. 3g is still pretty damn quick though! I think £60 a year is well worth it for a HSPDA connection and the ability to use any protocols you like. My friend actually had a go BitTorrenting on his.. Got 100kb/sec download speed! On the Windows Mobile client too. I need a new Bluetooth adapter. That limits me to 60kb/sec :(

Ive had standard webnwalk and have used torrent clients, messenger apps, downloaded apps directly. as well as browsed the internet and never had a problem. as long as you dont abuse the service they dont mind what you use your connection for. so all the webnwalk plus does is give you HSDPA now

Edited December 23, 2007 by dolbe666

[Guest lozzd]

Interesting... My friend had the original web and walk and they could only browse websites and check email. All other ports were blocked..

[Guest Paxman's Tie]

I agree that hsdpa speeds aren't all that much quicker for general browsing and the like but there is a difference for the better. Also, I've been told that at some point in 2008 T-Mob will be upping the max d/load speed to 3.6Mb/s.

[Guest Transform]

Glad it's working for you. Find it strange that you had to drive all the way to London to get hsdpa coverage. As far as I'm aware, if you've got good 3G coverage, hsdpa should always be available. I live in the midlands & my hsdpa coverage is rock solid almost everywhere round here.

The 'stories' about T-Mobile's antics in October are very true. It took me several weeks to resolve & get hsdpa enabled, but only by arguing for a free upgrade to W'n'W Plus. All the T-Mob people I've spoken to say that basic W'n'W will not have hsdpa enabled. They'd much rather charge people another £60/year for Plus.

I live in the midlands too, Stafford to be precise and my phone constantly jumps between GPRS and 3G. I'm on the normal WnW package and HSDPA seems to work great!

[Guest FrankyG]

I've just spoken to T-mobile retentions dept to negotiate a better deal for myself. My contract has already expired. I'm currently on Flext 25 WnW, HSDPA enabled. I had already bought a sim free HTC TyTN II, so don't want or need a new phone.

After about 45 mins on the phone, I had agreed to Flext 20 , 6 months FREE internet access with 10,000 mins Eve and Wknd Calls. After 6 months I have to add a WnW package. Now, before the new tariff was applied, I asked the CSR to check that HSDPA would be enabled on the new contract. She couldn't find it on her list, so spoke to technical. She came back with the news;

HSDPA is not available on Flext 20. Minimum tariff is Flext 25, and HSDPA is added automatically. Bummer.

So I bumped it up to Flext 25 to get HSDPA. To be honest, it feel like I'm paying an EXTRA fiver to get decent internet speeds. I've got 7 days cooling off..in which time I'm going to be seriously looking at the 3 network.

Has anyone succeeded in getting HSDPA on Flext 20?

FrankyG

[Guest pete_thomson]

I got a Just 15 sim only card last week. It's not even a proper contract it's one of the rolling 30 day jobs.

I added WnW (not Plus) and I get HSPDA. I did get them to check when the card arrived and I was told that HSPDA is enabled on ALL accounts.

To top that I got the whole thing free for the first month too as I was migrating from O2 and needed to give 30 days notice (which they don't seem to have enforced anyway :D)

I get a solid 800k in all the areas I've tried so far (using mSpeed and sod.ms/fast to test)

I've not been able to test what is restricted yet tho.

[Guest Transform]

HSDPA has just started to appear on my Vario 3 in the west midlands (stafford)!

Finally I can enjoy faster speeds. Couldn't believe my eyes when I first saw it, thought it must have been a mistake!