Send And Recieve Issues

[Guest adampoll]

Hi,

After syncing my works spv5000 to the microsoft push exchange server, i noticed that my emails are not send instantly even though my settings are the same as a collegue whos send instantly. I have also noticed that my send/receive option has been greyed out so i am unable to press it.

Any help would be a great help.

Adam

[Guest Paul (MVP)]

Are you running the latest ROM?

I have noticed this 'greyed out' bug before, and have had to remove and reconfigure the exchange settings to fix it.

P

[Guest jimbouk]

Mine did that last week. Most weird.

[Guest adampoll]

Im using a works device. Some collegues have this problem and some dont.

Im responsible for rolling out 45 devices to members of staff and its becoming a nightmare day by day.

As far as the rom, i would imagine we are not fully up to date. Will changing roms invalidate any warranty on our business contract?????

I know how to setup the exchange server but dont know how to wipe it to start afresh.

Thanks

Adam

[Guest jimbouk]

Just remove the server source in the device (or user's pc) activesync.

Then re-add it.

This has only happened once to mine in months.

[Guest adampoll]

hanks for the info but it didnt work, its still greyed out.

hmmm