weird activesyncand spv m700 problem

[Guest andythomas1]

Hi all,

got two spv m700 phones today

all has gon well buty i have a bizarre problem

loaded active sync 4.2 (from disc) onto desktop (xp home)

it saw the phone as my old m600 but i could explore it etc

tried to sync the contacts and although it said it had synced no data was exchanged

tried to syncy the calandar and that worked fine.

investigated a bit and then removed 4.2 and loaded 4.5from\ ms

tried again - exactly the same thing.

tried the whole process with my laptop also xphome

all worked fine

did a hard reset (to remove the laptop contacts) and tried on the desktop- no joy at all

anyone out there have any ideas??

[Guest Neil5459]

Sounds like Activesync has got its knickers in a twist! It should not have 'recognised' the new phone at all, but should have started the 'New Partnership'Wizard.

Your best bet for now is to eiither do another hard reset, or go into AS on the new phone then Menu/Options and Delete any exitsting partnership (highlight Windows PC, Windows PC 2 etc then Delete)

Now open A/S on the PC and go File/Delete Partnerships (meuni may have changed with A/S 4 - I can't remember as I now use Vista!) and delete all partnerships.

Now reconnect the new M700 and a New Partnership wizard should start. You ought now to be able to define what syncs. If ou have data on the device, yo will get the Conflicts warning- elect to 'Repace Items on My Device' and all should be well.