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Blackjack II Keeps deleting my emails


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Guest drummerbones
Posted

I have been trying to find a cure to my problem for a couple days now and I have had absolutely no luck.

I have my Blackjack set up to receive email from two gmail accounts, pop3. It receives and sends just fine but the problem arises when I read the emails. After reading an email it removes the email from my phone and I can't view it anymore. Is there any way to get the phone to stop deleting my emails permanently after i read them? They don't even show up in the deleted folder.

Thanks in advance for any help.

Guest Terry Austin
Posted

Sorry, no solution from me, but I'm seeing the same problem.

I'd love to find a resolution to this.

I have been trying to find a cure to my problem for a couple days now and I have had absolutely no luck.

I have my Blackjack set up to receive email from two gmail accounts, pop3. It receives and sends just fine but the problem arises when I read the emails. After reading an email it removes the email from my phone and I can't view it anymore. Is there any way to get the phone to stop deleting my emails permanently after i read them? They don't even show up in the deleted folder.

Thanks in advance for any help.

Guest shutter13
Posted (edited)
I have been trying to find a cure to my problem for a couple days now and I have had absolutely no luck.

I have my Blackjack set up to receive email from two gmail accounts, pop3. It receives and sends just fine but the problem arises when I read the emails. After reading an email it removes the email from my phone and I can't view it anymore. Is there any way to get the phone to stop deleting my emails permanently after i read them? They don't even show up in the deleted folder.

Thanks in advance for any help.

In your gmail settings on your phone, under messaging...

under username add "recent:" without the quotes like recent:[email protected]

Gmail will leave your email in your phone then.

Edited by shutter13
Guest crackerjacks
Posted

I've been having the same problem, but with my home email address. After reading it and keeping it for a day, my email seems to delete itself. I remember this happened on my blackjack I, but I never found a way to stop it.

  • 4 weeks later...
Guest sfleuriet
Posted

I was having the same problem. Switching to IMAP on Gmail fixed it. Thanks

Guest thelostsoul
Posted

GMail shouldn't delete the messages from your entire account. Click "All Mail" in your webmail and see if it's there.

If not, then I suggest you use IMAP, because that is how it works with IMAP. Also, for an email client, I recommend FlexMail 4 over the built-in mail system. Either try the current beta or wait for the release.

Guest crackerjacks
Posted
GMail shouldn't delete the messages from your entire account. Click "All Mail" in your webmail and see if it's there.

If not, then I suggest you use IMAP, because that is how it works with IMAP. Also, for an email client, I recommend FlexMail 4 over the built-in mail system. Either try the current beta or wait for the release.

So if I switch from POP3 to IMAP4, my emails would stop deleting?

Can it also be that I have my setting to download the full email and it is automatically deleting read email to conserve space?

Guest thelostsoul
Posted
So if I switch from POP3 to IMAP4, my emails would stop deleting?

Can it also be that I have my setting to download the full email and it is automatically deleting read email to conserve space?

For me, when I delete an email using IMAP, the email remains in the All Mail section of my email. So it might not appear in your inbox anymore, but it shouldn't be permanently removing your emails.

That should work, but I don't use the internal mail client, so I'm not exactly sure if those options exist.

Guest crackerjacks
Posted

Actually, my email provider only supports POP3... so I guess I can't use IMAP?

Guest thelostsoul
Posted
Actually, my email provider only supports POP3... so I guess I can't use IMAP?

I was _only_ referring to Gmail. I don't know how your service provider works, and therefore can't tell you what to do or try.

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