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Help with my spvc550


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Guest steveoo
Posted (edited)

Hi guys,this is my first post.....

I wanted to ask u what can i do with the back light of my phone that is always on.....This issue started one day when the tomtom crashed.

Since then my display is always on cause the backlight........................

Second issue is that today after 4 months this month was switched off, the phone doesn t find signal easy...

I have 2 say that this phone gave me many problems:2 times i ve changed the buttons of the key pad

1 time i had to reset all

Now what you suggest me 2 do?

thx a lot and sorry for my english but i live in Italy...

Please move from here if it s not the right place

Edited by steveoo
Guest steveoo
Posted
Hi guys,this is my first post.....

I wanted to ask u what can i do with the back light of my phone that is always on.....This issue started one day when the tomtom crashed.

Since then my display is always on cause the backlight........................

Second issue is that today after 4 months this month was switched off, the phone doesn t find signal easy...

I have 2 say that this phone gave me many problems:2 times i ve changed the buttons of the key pad

1 time i had to reset all

Now what you suggest me 2 do?

thx a lot and sorry for my english but i live in Italy...

Please move from here if it s not the right place

Guest awarner (MVP)
Posted

Welcome to the site :)

Sorry about the delay but you phone is getting quite old now so it may take longer for someone who knows about the phone to reply.

The backlight issue should be ok once you reboot the phone or you should be able to adjust the the backlight timeout in Settings. TomTom is known to change the back light settings and as it crashed these settings were not changed back to normal as it should do when TomTom is shut down correctly.

As for the signal it could be that you are in a poor reception area? on the initial start up it can take a short while to obtain a signal.

Also you may find with the age of the phone the internal backup battery is probably now faulty so when you turn the phone off and remove the battery you will probably find that the date and time are incorrect.

Guest steveoo
Posted

Hi thx for your answer,

so u suggest me to make an HARD reset to the phone right?

Hope to find a place where i can find the TOMTOm (once rebooted)....

The battery is perfect and new,the issue is that the sPV can't find signal where usually it used to find.....

Another problem is that it does n show anymore the date and the time......THAT SO MESSY!!!!!!!!!!!!!!!!!!!!!

Everything happened since the the day Tomtom crashed............

Welcome to the site :)

Sorry about the delay but you phone is getting quite old now so it may take longer for someone who knows about the phone to reply.

The backlight issue should be ok once you reboot the phone or you should be able to adjust the the backlight timeout in Settings. TomTom is known to change the back light settings and as it crashed these settings were not changed back to normal as it should do when TomTom is shut down correctly.

As for the signal it could be that you are in a poor reception area? on the initial start up it can take a short while to obtain a signal.

Also you may find with the age of the phone the internal backup battery is probably now faulty so when you turn the phone off and remove the battery you will probably find that the date and time are incorrect.

Guest awarner (MVP)
Posted

I am not suggesting a hard reset but that is one option, in what way is the date and time are not being displayed? this is strange but technically this could be to do with the homescreen theme you are using but I would be surprised if this was the case.

TomTom is installed on the storage card and will still work but you may need to activate it again.

  • 3 weeks later...
Guest steveoo
Posted
I am not suggesting a hard reset but that is one option, in what way is the date and time are not being displayed? this is strange but technically this could be to do with the homescreen theme you are using but I would be surprised if this was the case.

TomTom is installed on the storage card and will still work but you may need to activate it again.

Hallo,fixed the problem of the signal....the guy who changed the cover forgot to put the piece of the antenna back in its position......

Now the issue of the back light keeps bothering me.From the setting i can t do anything;the date and time never came back on my display!

So,what am i supposed to do ?Should i make an hard reset?

thanks a lot

i appreciate your pacience

Guest steveoo
Posted

What should i press to reeboot the phone?

thx in advance

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