How hard is it to give people your money??

[Guest MartinJT]

I can't understand how this company is still trading... other than they are the only company who do Smartphones and a phone contract (for a cheap price).

I left a message for "The contract lady" to call me regarding some questions I had about the T-Mobile contracts. The next day, I still hadn't received anything so I e-mailed, 2 days later and still nothing, at this point I rang back. To their credit, a nice woman apologised, she then rang the contract lady, who was still on the phone but said I could have the direct line and she would also leave a message. I rang back an hour later and got straight through.

The contract advise was average, but what I wanted to know (all about whether they were going to add deals on the new Asus).

I've since decided to go for the iPAQ, but that's not part of the story.

I rang today to get the phone and transfer my existing number... I'm currently on T-Mobile, and the contract I want is T-Mobile (web n walk). I've now found out that I can't do what I'm wanting (T-Mobile's fault not this company), you can't transfer your number from your existing T-Mobile contract, even if the contract is finished (I did it with orange 2-3 years ago).

So I rang the company back to find out the deals they have on other networks, O2 for example, O2's website says O2 600, £35/month which can include unlimited web browsing via a free Bolt on. This company... £45/month... their excuse was that these were "Business Tarriffs", but couldn't tell me the difference between these and the tarriff's they sold and the one's O2 do?

To add the finishing blow, they tagged in T-Mobile, who've said that the only way to get my Number onto a new contract is to first change my phone to a PAYG contract, then ask the company to port the number from that...

Please tell me that I'm not the only one who thinks this is completely preposterous?

And does anyone know any companies that do the iPAQ 614c or Asus P750 on a contract?

[Guest mcwarre]

I can't understand how this company is still trading... other than they are the only company who do Smartphones and a phone contract (for a cheap price).

I left a message for "The contract lady" to call me regarding some questions I had about the T-Mobile contracts. The next day, I still hadn't received anything so I e-mailed, 2 days later and still nothing, at this point I rang back. To their credit, a nice woman apologised, she then rang the contract lady, who was still on the phone but said I could have the direct line and she would also leave a message. I rang back an hour later and got straight through.

The contract advise was average, but what I wanted to know (all about whether they were going to add deals on the new Asus).

I've since decided to go for the iPAQ, but that's not part of the story.

I rang today to get the phone and transfer my existing number... I'm currently on T-Mobile, and the contract I want is T-Mobile (web n walk). I've now found out that I can't do what I'm wanting (T-Mobile's fault not this company), you can't transfer your number from your existing T-Mobile contract, even if the contract is finished (I did it with orange 2-3 years ago).

So I rang the company back to find out the deals they have on other networks, O2 for example, O2's website says O2 600, £35/month which can include unlimited web browsing via a free Bolt on. This company... £45/month... their excuse was that these were "Business Tarriffs", but couldn't tell me the difference between these and the tarriff's they sold and the one's O2 do?

To add the finishing blow, they tagged in T-Mobile, who've said that the only way to get my Number onto a new contract is to first change my phone to a PAYG contract, then ask the company to port the number from that...

Please tell me that I'm not the only one who thinks this is completely preposterous?

And does anyone know any companies that do the iPAQ 614c or Asus P750 on a contract?

You can move number within t-mobile - it is called an internal port. I did it from contract to contract - it took a hell of a job to get it done though. Perseverance is the key.

[Guest Paul (MVP)]

Er, which company?

P

[Guest MartinJT]

Er, which company?

P

Oh, do you allow company bashing... plus I thought there was only 1 that did the iPAQ on contract....