Outlook Problem

[Guest danzer]

Whenever I try to sync my phone with outlook this message is alerted...cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected. Please open Outlook using the appropriate profile.

I need help, I really want my info to be on my computer so if something happens to my phone, I have backup.

Thank you

[Guest]

Whenever I try to sync my phone with outlook this message is alerted...cannot synchronize with the Outlook profile you are using, because a different profile was previously set up or the profile is password-protected. Please open Outlook using the appropriate profile.

I need help, I really want my info to be on my computer so if something happens to my phone, I have backup.

Thank you

so you mainly use your outlook on your phone? and not your pc? most people have the pc as the base, and sync the phone to the pc. but everyone's not the same.

first off, did it sync before?

[Guest danzer]

well i have tried to sync it but it never worked

so you mainly use your outlook on your phone? and not your pc? most people have the pc as the base, and sync the phone to the pc. but everyone's not the same.

first off, did it sync before?

[Guest awarner (MVP)]

Try deleting the old patnership and then create a new one.

[Guest danzer]

And how would I do that?

Try deleting the old patnership and then create a new one.