Guest pug205 Posted July 30, 2008 Report Posted July 30, 2008 Since I got my Diamond 2 weeks ago I have been unable to send any emails via the smtp.orange.net gateway. I can receive from my ISP's POP3 account OK. I spoke to Orange today and they told me that their smtp server has been down since the 23 June 2008. I can't believe they are not fixing this, has anybody else experienced this problem ? Thanks Steve
Guest jimbouk Posted July 30, 2008 Report Posted July 30, 2008 It is unreliable but it is working. Try connecting to orangewap apn instead of orangeinternet. And turn off authentification.
Guest pug205 Posted July 30, 2008 Report Posted July 30, 2008 It is unreliable but it is working. Try connecting to orangewap apn instead of orangeinternet. And turn off authentification. I tried that, but I just keep getting the "The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again." message. I did manage to send an email just after I got the Diamond, but no luck since. How often do you get that message?
Guest jimbouk Posted July 30, 2008 Report Posted July 30, 2008 Hardly ever now. 1) Make sure you use your mobile [email protected] as your username 2) Make sure that smtp authentification is off 3) Delete any emails in the outbox - as they are queued. 4) use the wap apn 5) Good luck.
Guest pug205 Posted July 30, 2008 Report Posted July 30, 2008 Hardly ever now. 1) Make sure you use your mobile [email protected] as your username 2) Make sure that smtp authentification is off 3) Delete any emails in the outbox - as they are queued. 4) use the wap apn 5) Good luck. I don't understand what saying. I can't set my user name as "mobile [email protected]" because that needs to be my ISP user name so that I can pick up my emails from their pop server. And if I switch smtp authentification off, I can't set a user name for the smtp server.
Guest jimbouk Posted July 30, 2008 Report Posted July 30, 2008 my username for picking up my emails from orange is "[email protected]" even though my email address is "[email protected]"
Guest pug205 Posted July 30, 2008 Report Posted July 30, 2008 my username for picking up my emails from orange is "[email protected]" even though my email address is "[email protected]" The trouble is I don't pick my emails up from orange.net but my own ISP, and I need to authenticate against that, and the user name is used for the authentication. I had this working for the past 5 yrs without any problems, orange must have done something to the smtp gateway to refuse connections.
Guest Mysterious Stranger Posted July 30, 2008 Report Posted July 30, 2008 The trouble is I don't pick my emails up from orange.net but my own ISP, and I need to authenticate against that, and the user name is used for the authentication. I had this working for the past 5 yrs without any problems, orange must have done something to the smtp gateway to refuse connections. I use 1and1 and send via auth.smtp.1and1.co.uk no problem using orange UK. Check your settings. It may be previously you were able to send annoymously a'la yahoo / BT home broadband and now they need authentication or whatever, Telling us your ISP may help! M.S
Guest pug205 Posted July 30, 2008 Report Posted July 30, 2008 I use 1and1 and send via auth.smtp.1and1.co.uk no problem using orange UK. Check your settings. It may be previously you were able to send annoymously a'la yahoo / BT home broadband and now they need authentication or whatever, Telling us your ISP may help! M.S I use Nildram, but I am pretty sure they only have non authenticated smtp, so you can't use it unless you are logged in via them. I think I am going to have to write some simple .Net app and see if I can get anything meaningful from orange's smtp server. WM 6.1 doesn't give you anything useful as an error message. Does anyone know of a Windows Mobile 6.x based telnet app I can use to talk to the smtp server
Guest jimbouk Posted July 30, 2008 Report Posted July 30, 2008 Ah... so you dont use orange.net then... I would use one of the smtp services from smtp2go or 1and1 then.
Guest Mysterious Stranger Posted July 31, 2008 Report Posted July 31, 2008 I use Nildram, but I am pretty sure they only have non authenticated smtp, so you can't use it unless you are logged in via them. I think I am going to have to write some simple .Net app and see if I can get anything meaningful from orange's smtp server. WM 6.1 doesn't give you anything useful as an error message. Does anyone know of a Windows Mobile 6.x based telnet app I can use to talk to the smtp server Spookily enough I have nildram broadband but have never bothered using them for emails. A quick check of their support pages shows thus: http://www.nildram.net/support/section/vpop3/1/ SMTP: Server: smtp.nildram.co.uk Port: 25 No authentication required, non SSL connection. PLEASE NOTE: You can not use the SMTP server if you are not on a Nildram connection. So that would seem the end of that possibility - back on to orange to fix their SMTP a bit sooner. Maybe this is proof no-one really uses their service? I'm sure there'd be more complaining if they did. I did try it when I got a P800 in 2002 but it was flaky even then. Maybe consider a hosting solution? M.S
Guest newtonmj Posted July 31, 2008 Report Posted July 31, 2008 Does anyone know of a Windows Mobile 6.x based telnet app I can use to talk to the smtp server Sure - try PocketPutty Orange's mail service has always been a 2nd (if not 3rd!) class service and this, coupled with WM's notoriously unhelpful error responses make for a bad combination! It's a shame your ISP doesn't support off-net authenticated access as I'd otherwise suggest leaving Orange to provide the underlying carrier and nothing else! Mathew
Guest pug205 Posted July 31, 2008 Report Posted July 31, 2008 Sure - try PocketPutty Orange's mail service has always been a 2nd (if not 3rd!) class service and this, coupled with WM's notoriously unhelpful error responses make for a bad combination! It's a shame your ISP doesn't support off-net authenticated access as I'd otherwise suggest leaving Orange to provide the underlying carrier and nothing else! Mathew Well the server is there, it says HELO anyway, I'll have to try and send an email from the terminal.
Guest newtonmj Posted July 31, 2008 Report Posted July 31, 2008 This is a long shot but, according to this Nildram do provide an authenticating outgoing SMTP server at smtp-auth.nildram.co.uk ... although it does say you need your 'Nildram EMail Scan' username/password so it could likely be only for their hosting customers. That said, it's worth a shot as you never know - they may just use the very same authentication backend across the board. Mathew
Guest pug205 Posted August 1, 2008 Report Posted August 1, 2008 This is a long shot but, according to this Nildram do provide an authenticating outgoing SMTP server at smtp-auth.nildram.co.uk ... although it does say you need your 'Nildram EMail Scan' username/password so it could likely be only for their hosting customers. That said, it's worth a shot as you never know - they may just use the very same authentication backend across the board. Mathew :D :D :angry: :( :P :P :D That works! Thank you very much for your help. Steve
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