T-Mobile be carefull

[Guest fursie]

Just to let you know to be carefull when renwing with T-Mobile. I just negatiated the handset for £38 in p&p on the combi 30 (18m) deal and swapped the unlimited texts for 400 & W&W free for the first 6 months. I confirmed with the lady on the phone that I would still get HSDPA speeds on this W&W package. When I received the handset today it wasnt showing the 3.5g or HSDPA symbol. I always had HSDPA on my Vario 3 at this location. So I phoned T-Mobile to make sure they had me enbled for HSDPA. The guy said that the free W&W package didnt include HSDPA and that I would have to pay £7.50 for it and they couldnt even re-instate the unlimited texts that I swapped for. Very angry and have written a formal complaint. If I dont get it sorted within the 7 days cancellation period I will be off the vodaphone who give you the handset free on their £35/m deal including similar number of mins texts and also free unlimited browsing!

[Guest chamby]

are you sure you dont have HSDPA?

im on tmo and didnt ask for HSDPA but when im in an are that i can get it when i press the little 3G symbol (next to the signal indicator) it says im connected to HSDPA in the speech bubble that appears altho it never shows a H (or whatever the sybol is to show)

[Guest deadphill]

To be fair, I have never seen the H symbol on my omnia, but using the same sim card, I do on my Diamond.

Might be worth while finding out if the handset shows HSDPA or it just displays it as 3G.

Cheers

Phill

[Guest fursie]

are you sure you dont have HSDPA?

im on tmo and didnt ask for HSDPA but when im in an are that i can get it when i press the little 3G symbol (next to the signal indicator) it says im connected to HSDPA in the speech bubble that appears altho it never shows a H (or whatever the sybol is to show)

No the call centre said that HSDPA was not enabled on my web and walk account.

[Guest deadphill]

Hmm

Sounds strange. I know you can tell for definate if you log in on your personal space on the website and then it tells you if HSDPA is enabled.

It might help to find out if anyone does get the H symbol though!

Cheers

Phill

[Guest MBA140]

First, the Omnia shows HSDPA with a tiny little + sign just above and to the right of the 3G sign. Coverage is very variable I find. Also, you won't see the + sign unless you actually connect. There is a cab file on this site somewhere to give you a nice big "H" instead of the +.

I don't know if its changed recently but t-mobile did start restricting HSDPA to the premium W&W tariff.

[Guest FlorianO]

First, the Omnia shows HSDPA with a tiny little + sign just above and to the right of the 3G sign. Coverage is very variable I find. Also, you won't see the + sign unless you actually connect. There is a cab file on this site somewhere to give you a nice big "H" instead of the +.

Would it be too much to ask for a link ? Or a more specific name to look for ?

TIA.

[Guest MBA140]

Don't know how to put a link in here to the thread but search this forum for "Replace 3G+ icon with H icon"

It's about 5 pages in.

[Guest chamby]

First, the Omnia shows HSDPA with a tiny little + sign just above and to the right of the 3G sign. Coverage is very variable I find. Also, you won't see the + sign unless you actually connect. There is a cab file on this site somewhere to give you a nice big "H" instead of the +.

I don't know if its changed recently but t-mobile did start restricting HSDPA to the premium W&W tariff.

ahh i get the plus sign on mine but on the t-mo website it doesnt say ive got HSDPA and like i said i never asked for it either