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"Unable to read file" message with pictures taken


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Posted

Hi all.

Really need help fast. Whenever a picture is taken, the accept window appears, u accept the pic and then when you want to see in the browser the message "unable to read file" appears, also when you download the file to the PC, windows says that the file is damaged and cannot be oppened, file size for 5mpx is 1.4 mb or so, i think size is ok. It does not happen with videos, only with pics. I am from Argentina and got the cel in the USA last monday. Done Hard reset, uploaded the last firmware and all is OK but this issue. If anyone has an idea please lend me a hand. I really do not want to send it back and wait for another phone if it is something simple to solve but I ran out of ideas.

Thanks in advance.

  • 11 months later...
Guest Alphamatroxom
Posted

I'm having this exact problem and I'm extremely confused. I've messed with all the settings and even brought the phone back to factory settings in an attempt to fix it, but to no avail. The phone actually takes the picture, but it seems the picture is corrupt when I attempt to go back and open it. The review screen brings up the picture fine. Yes, I've tried disabling the review screen. Could anyone please help?

  • 1 month later...
Guest spaghetina
Posted

I'm having the same problem, except that it's only happening with videos. I've hard reset the device twice, hoping to fix it, and it's still acting up.

Has anybody found a solution, or even a cause, for this?

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