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Omnia warranty question


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Guest Jimes123
Posted

Hi

I have a question that I am hoping one of the experts can answer.

I got my samsung omnia on an upgrade from TMobile (UK) about 4 weeks ago. Knowing that the stock firmware is not very good flashed, the ROM with

i900-DXHL3-FINAL-OMNIA-MODACO.COM. Flash went well, no probs, super happy with my new phone and firmware working for over 3 weeks.

Plugged my phone into the charger last night, the phone went bang and began to smoke. I immediately disconnected the phone but I now have a brick.

I have tried hard resets, soft reset, battery off and nothing, when I plug it into the samsung supplied USB charger the phone heats up at the bottom and nothing else. So, phoned T-mobile, explained my situation and was advised to return it to a store for them to replace it. Nice idea but no stores seem to have them in stock anywhere. Phoned T mobile back and was advised to send it back to a Samsung service centre for repair or replace. I contacted Samsung this morning and they are sending me a return bag which I will send when it arrives. My concern is that as I have flashed the rom does that mean that Samsung are likely to refuse a fix?, or charge me for the fix?.

I am hoping that the motherbaord is fried and if so will they be able to tell that the rom has been flashed?

I would be very grateful if anyone out there might have a similar experience or knowledge about warranty and flashed roms.

Thanks very much

Jim

Guest shokka9
Posted

sounds like the CPU has fried.

They can do this...Samsung will not be bothered, and will probably NOT check the firmware. It will be very difficult for them to check firmware, unless they fix it and power it up.

They will probably update to the latest Samsung f/w.

You got nothing to lose.

They will replace the motherboard and return it to you.

I also believe that most Operators are ending the Omnia, hence T-Mobile not stocking anymore handsets.

Guest Jimes123
Posted
sounds like the CPU has fried.

They can do this...Samsung will not be bothered, and will probably NOT check the firmware. It will be very difficult for them to check firmware, unless they fix it and power it up.

They will probably update to the latest Samsung f/w.

You got nothing to lose.

They will replace the motherboard and return it to you.

I also believe that most Operators are ending the Omnia, hence T-Mobile not stocking anymore handsets.

Thanks very much indedd for the promt reply and expert opinion. You have put my mind at ease.

On a side note if I do get it repaired, what ROM do you think is the best to install?

Should I just leave the samsung firmware or used a cooked one.?

Once again thank you very much for your help.

James

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