Warning against rouge webshop -- Don't get fooled/chetead/lied to like I was

[Guest FlorianO]

[ Moderators: I am well aware that this might be perceived to be (at least) OT and (probably) contravening forum rules. If so, please notify me via e-mail. However, see below for the reason for posting this into this particular forum ]

Hello all,

First, an explanation: This is a candid warning to others NOT to shop at a particular webshop. The reason for posting into this particular forum is that it is via this very forum that I was tipped about this site for accessories for my Omnia.

The story: Almost two months ago (on 20th Feb to be more exact) I decided to purchase the 20 pin multiadapter from FOMMY.CO.UK together with 2 other items (a headset cable and audio adapter).

After the purchase I was notified by a RoyalMail tracking number but items did not arrive as expeted. Upon contacting RM they said that is the sender that needs to do that, and I notified FOMMY.CO.UK about this.

This was more than 1 month ago. After countless mails, geting, signing and returning affidavit letters required for reshipping, complaints, etc. they still have not 1) reship the items or 2) refund me.

What makes the whole matter disgustingly bad is that I am constantly lied to in the most abject manner:

Each time after contacting them on the phone that lied to me. In order:

1) We need to restock the items before reshipping (the webpage listed them as in stock)

2) "We will contact shipping department to resend you the items right away". This was two weeks ago.

3) "Sorry about the delay, but in a few hours we will either reship you the package or refund you and we will notify you via email". This last one was 3 days ago.

I can assist with all the mails and letters exchange. Right now I am looking for other organizatins that cold 1) Help me getting a refund 2) warning others agains shopping there (I contacted my CC issuer rgrding this, let's see how that goes).

Sorry for the subject and tone of this post -- this is just a honest warning to other forum users against getting your Omnia accessories from FOMMY.CO.UK -- worst kind of scammers and liers.

Frustrated and angry,

Florian Otel

Edited April 10, 2009 by FlorianO