SanDisk 2GB MiniSD won't work with Moto Q

[Guest Andy Brown]

Okay, I have the original Motorola Q with WM5 and I can't seem to find a Mini SD card that will play nice. The first one I had I thought wouldn't work because it was a generic, so I bought a 2GB SanDisk and now it's doing the same thing!

At first the phone read the cards fine. Then

- files started to randomly delete themselves

- files turned into gibberish

- phone would freeze when card was inserted

- randomly won't let me delete files on card

After all this I formatted the card on my computer and now the phone won't even see the card and my computer won't either. I've done a lot of searching and it seems like a lot of people are having this same problem, but I've not found any solutions.

It seems like the Q is eating these cards and making them unreadable. Is this possible?

Anyone know a fix?

Edited April 10, 2009 by Andy Brown

[Guest awarner (MVP)]

Once a card is corrupt it can be fatal for for it. How did you format the card on the pc? hopefully it was to FAT.

I have only seen corruption of cards when there has been a interruption in power. I would make sure you always keep the phone charged and do not let it it run down too far. If you do at a certain point the phone will stop reading the card to preseve battery life but when this happens it should be a controlled process.

Another good measure which may help is to power off the phone before inseting/removing the storage card then power back on.

[Guest Andy Brown]

Yes, I used FAT. Just recently I heard that some people have had problems with the Q and SanDisk's "Ultra II" MiniSD and that is what mine is. Have you heard of that?

[Guest awarner (MVP)]

not personally, normally Sandisk are the one brand I suggest people use as it is the most reliable.

it may be worth contacting Sandisk with the issue and they may replace it under warranty.