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Guest ajinooo
Posted

Hi all,

in need of some major help here. I tried to hard reset MyStorage (8GB memory) but the phone ended up hanging. Can't format MyStorage at all now. I checked MyStorage using file explorer and there is a folder named My Storage\ in it that's circulating the storage, if you get what I mean. Basically if i click on the folder, it will give me the same list of folders and files within MyStorage. I can't seem to format that storage space now. Please help. It is creating issues with loads of programs and formatting the space will help eliminate those errors but I think that folder is the one causing all the problems. Please help.

JJ

Guest krelvinaz
Posted

What happens when you delete the folder?

Not sure that you need to reformat that space to use it.

Guest ajinooo
Posted

Hi there,

i tried deleting the folder and it says Cannot remove folder'My Storage\': Access if denied. Be Certain that the folder is not write protected and is not currently in use.

Guest krelvinaz
Posted (edited)

I assume you have already Soft-Reset.

What are you using to look at the files with?

If it is the included file explorer, try something else like Total Commander or Resco Explorer.

You might need to rename the directory first and then delete it.

Edited by krelvinaz
Guest ajinooo
Posted (edited)

Hi,

i use Total Commander. Tried deleting the folder but it says, cannot delete. Tried renaming it but still no joy. I think the reason why I can't delete is that the directory 'links' to the files in my storage - it has a little sd card icon by it.

Edited by ajinooo
Guest x.v_
Posted

That's quite a problem. :D

I'm a newb with all this stuff... so I can't be of much assistance. The only thing I could think of would be to hard reset your Main Memory.

Guest ronaldb3
Posted (edited)
Hi,

i use Total Commander. Tried deleting the folder but it says, cannot delete. Tried renaming it but still no joy. I think the reason why I can't delete is that the directory 'links' to the files in my storage - it has a little sd card icon by it.

SD cards use to do the same thing. The only solution then was format the card. You can format MyStorage with Settings/System/Hard Reset where there is box to check to format My Storage. I wonder if you can format MYStorage and not do hard reset? I never tried that. Check it out and let us know. Good luck.

Ron....

Edited by ronaldb3
Guest ajinooo
Posted (edited)
SD cards use to do the same thing. The only solution then was format the card. You can format MyStorage with Settings/System/Hard Reset where there is box to check to format My Storage. I wonder if you can format MYStorage and not do hard reset? I never tried that. Check it out and let us know. Good luck.

Ron....

I did Settings/System/Hard Reset .. and reset MyStorage. It just hangs when I do that, until I had to soft reset to stop it.

Can MyStorage be 'taken out' for formatting?? Or do I have to call Samsung for that?

I remember when I upgraded the firmware - that wiped out mystorage. Could I re-upgrade my firmware again?? Would changing my rom do the trick??

Edited by ajinooo
Guest necosino
Posted
I did Settings/System/Hard Reset .. and reset MyStorage. It just hangs when I do that, until I had to soft reset to stop it.

Can MyStorage be 'taken out' for formatting?? Or do I have to call Samsung for that?

I remember when I upgraded the firmware - that wiped out mystorage. Could I re-upgrade my firmware again?? Would changing my rom do the trick??

Go into UMDL, don't load a ROM image or PDA image or anything like that

Just click the "Format Large Disk" (or w/e) and connect your phone like you were going to flash. This SHOULD just wipe the My Storage for you :D

Guest ajinooo
Posted (edited)

Sorry, but what is UMDL? I have an i900.

Edited by ajinooo
Guest plvt_florian
Posted (edited)

i had the same problem with my omnia only that i use 16 gb nand.so i set on usb to pc on my storage and format from windows.and now it is ok. hope it can help you

Edited by plvt_florian
Guest ajinooo
Posted (edited)
i had the same problem with my omnia only that i use 16 gb nand.so i set on usb to pc on my storage and format from windows.and now it is ok. hope it can help you

I've set it on usb to pc - I can see the format option. Thanks for that. I will try it and will post if it works or not.

Edited: It worked!!! Thank you so much!!

Edited by ajinooo
Guest ronaldb3
Posted
I've set it on usb to pc - I can see the format option. Thanks for that. I will try it and will post if it works or not.

Edited: It worked!!! Thank you so much!!

Hi ajinooo,

I am glad you have found out the secret to get to format the MyStorage. Where you able to save off any data folders via the usb path??? Just wanted to know for future reference in case someone should need that.

Good going!

Thanks... Ron...

Guest Bern612
Posted

I was going to suggest the usb as hard drive option, but i know on regular computers if a process is running off that drive you can't delete or format it. Were you running any apps that may load at start up.

Guest Christian Spain
Posted (edited)

Just to recap to format the my storage go into connection setting

set it to mass usb (which disables the active sync)

then formate the drive from your PC.

This also works if your my storage drive won't mount.

:D

Edited by Christian Spain

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