Samsung Omnia GPRS connection? Travel Applications

[Guest jgooden1]

Hi!

By this boards standards I am a total novice with smart phones but I am totally frustrated and based on previous responses I thought you might be able to help me.

I just purchased an unlocked Samsung Omnia from an on-line retailer in the States. The phone came with French documentation and the initial screen calls it Phone Addict which from what I can tell it what they call this phone in France. I found the English documentation and started working with the phone. I live in Israel and use an Orange Big Talk pay as you go SIM card.

Everything seemed to be working fine until I loaded Worldmate Live travel application onto the phone. When I accessed me home Wifi network I could use Worldmate with no problem but when I was not connected via Wifi the phone started trying to make a connection some other way. I kept getting a message something like this: Dialed: wapsfr could not connect for an unknown reason check settings or reset the manufactures original setting and try again. I got this message continually and it kept running my battery down. I tried to set Worldmate so it did not go out to find any info on a regular basis but that did not fix the problem. Finally I just uninstalled Worldmate. I decided to try another application so I went with Spb Traveler is a mobile travel assistant application. I set it for manual updates but I began getting the same messages.

I scoured the web and found instructions for getting the GPRS to detect setting form posted by Neil5459 the SIM but that did not work.

" GPRS is unable to detect settings from the SIM, and WiFi is totally independent anyway.

To use GPRS, you need to go to Start/Settings/Connections and hit Connections. Elect to set up a New Modem connection in the top part of the screen, then in the top of the next screen enter your name for the connection, and in the lower box select 'Cellular Line 3G/GPRS' (NOT simply Cellular Line, which would assume a phone number access rather than APN)

Now go 'Next' and enter 'orangeinternet' as the APN; go 'Next' and leave all 3 boxes blank and then Finish

Go back to the main Connections screen, hit the Advanced tab then 'Select Networks' and in the top box enter the name of the connection you just created. The lower box should stay as My Work Network.

If your phone is working correctly, you should now be able to connect to the Orange servers via GPRS or 3G

For WiFi, there is no configuring to do. Just open CommManager and turn on WiFi. If you are in range of a router or access point you will get the 'connect wizard' to enter the required details and security codes, and it should then connect. While WiFi is connected, all data traffic will go via that; if out of range or truned off, data will go via the Orange GPRS syste,. WiFi always connects in preference to GPRS.

If after all this the GPRS or WiFi still don't connect, it could signify a hardware fault."

I'm not exactly sure if my problem is phone specific or application specific but I am thinking it is my phone. So my questions is two-fold. First, how do I fix it so that if I wanted the phone to automatically go out and update info it could without experiencing problems? Second and more importantly , how do I set it so that applications only connect to my Wifi?

If you could give me some I'd advice I would greatly appreciate it. Thank you!

[Guest awarner (MVP)]

The error message normally means that the data connection settings on the device are not correct.

I am not familier with either the applications you mention but there could be a chance that the first aplication was uninstalled completely and may still be causing the issues you mention.

I presume you can use the phone as normal and the same applies to data?

The only definite way to check if you have a software or hardware issue would be to do a hard reset returning the phone to its default settings and see how it runs.