Problem with VMWare and USB connection

[Guest Dario777]

Hey guys... I'm having a very frustrating problem with VMWare. This is that no mattter what, it won't detect the phone when I connect it.

I have disabled Mobile Centre in Vista, I have installed active sync 4.5 and installed the modem drivers but whenever I plug my phone it, it just makes the "vista usb noise" and XP won't detect it, not even if I try to force a connection from ActiveSync...

I've tried different versions of VMWare and different windows versions and NOTHING. I have run out of ideas and was wondering whether any of you have come accross this problem before and know of any possible solutions?

Thank you very much in advance!

[Guest Anusha Dharmasena]

Does it work well with WMDC? I mean, is the cable not defective? Vista 'new device alert' sound would go on even if the cable is not properly plugged in.

When you plug in the phone when VMWare is running, Windows Vista/7 should install a driver named "VMWare USB device" or something like that. Once that's done, you should see a *dark blue* (not light blue) USB icon on the VMWare statusbar. That icon even shows some lights go on and off to show activity.

Then only it would work.

Edited June 6, 2009 by Anusha Dharmasena

[Guest KSTAN]

yup, u shld c "connect (disconnect from host)" when u mouse over the usb icon on the vmware window. <_<

[Guest Dario777]

yup, u shld c "connect (disconnect from host)" when u mouse over the usb icon on the vmware window. :D

Thanks for the replies guys.

Well the cable works perfectly in Vista. It syncronises without any problems...

I think the whole "usb icon" might be the issue as I don't have one! The USB is enabled for the virtual machine but the icon doesn't appear at the bottom right along with the CDROM etc.

[Guest Nicklashidegard]

This is how i do it:

Restart machine (main computer)

when it starts up again, run vmWare

Make sure that activesync on vmWare is running and that the Virtual machine is the active window

Then plug in the usb lead with the phone connected..

normally works for me, but i did have an issue before but the restart fixed it so i always restart before i start up vmWare... I unly use vmWare for flashing though....

Good luck

[Guest shokka9]

One thing to remember with vmWare (thanks sector ;)):

Do not click out of vmWare during eboot flashing part, it can brick your Omnia. Wait for eboot to finish and then wait for it to start writing the pda image...Once it has started, you are safe to click out of vmWare and use the rest of your PC.

Also, i have Active Sync installed to my virtual machine, but i dont have to start the app before flashing (it is good to), but i just start the updater, soft reset Omnia....Wait for the updater to recognise the Omnia, then click START...

Job Done.

:D

[Guest djtosh]

i have windows 7 and have tried many a time install xp on vmware and flash but it never works. it connects to active sync but whenever i run an updater and soft reset, it wont connect to xp, the phone connects to windows 7 instead! anyone know how to solve this?

[Guest KSTAN]

You can take a look at the below article. link: http://kb.vmware.com/selfservice/microsite...%200%2023844717

A USB device does not function in the virtual machineKB Article1008576Updated Mar. 31, 2009Products

VMware ACE

VMware Fusion

VMware Player

VMware Server

VMware Workstation

Product Versions

Any

Symptoms

• When a USB device is connected, it does not appear in the virtual machine
  
• The USB device is connected to the host instead of the guest
  
• The USB device operates much slower in the guest than normal
  
• An error appears in a Windows guest indicating that a high-speed device is connected to a low-speed port
  
• An error message appears when the virtual machine is powered on:
  
  USB controller initialization failed. A supported host USB driver was not found. If you have installed USB traffic monitoring software on the host system, please remove it.
  
  Resolution
  Validate that each troubleshooting step below is true for your environment. The steps provide instructions or a link to a document, for validating the step and taking corrective action as necessary. The steps are ordered in the most appropriate sequence to isolate the issue and identify the proper resolution. Please do not skip a step.
  
  

1. 
   
2. Confirm that the virtual machine guest window currently has focus by clicking into the virtual machine's console window. USB devices can only be connected when it has focus or is in full-screen mode, otherwise the USB devices are connected to the host. Both the host and guest cannot access the same USB device simultaneously. Using window focus tells VMware how to direct the device connection event. The keyboard and mouse are the one exception. For these devices, the access is shared with the virtual machine using the virtual PS/2 port mapping and not USB.
   
3. Check the virtual machine settings and verify that the virtual USB controller is connected and listed. This virtual device must be connected to use any USB device within the guest operating system.
   
4. Log on to the guest operating system as an administrator or using the root account and see if both the USB device and virtual USB controller is detected. You can use tools such as the Device Manager to determine the status. If the device is visible, confirm that the appropriate software driver is installed for that guest operating system type and that the device name is properly recognized. If a generic device name is listed or the device is listed under Unknown Devices then the device driver is not installed.
   
5. Verify that no applications running on the host operating system or another virtual machine are currently using the device. If it is in use, it causes the USB device to remain locked and prevents it from being passed to the virtual machine. This can also include applications that monitor the device's status, such as printer ink-level monitors or scanner status monitors.
   
6. Newer VMware products support USB 2.0 emulation within the virtual machine. If the device uses USB 2.0, ensure that the emulation option is enabled, otherwise the device may not function. This is especially true when a device does not support fallback to USB 1.1 mode. To check the status, edit the virtual machine settings for the virtual USB controller. For more information, see Problems Using Some USB Devices in a Virtual Machine (774).
   
7. If the host is running Windows, look for third-party USB filter drivers or monitoring applications. This software can interfere with VMware's ability to monitor data on the USB stack. If you are having problems using USB devices, remove any third-party USB monitoring or software drivers. For more information, see Configuring Windows Hosts for Use with USB Monitors (Sniffers) (1679).
   
8. If you are still unable to connect certain hardware devices, click here to search the VMware Knowledge base for the term usb to find known issues with specific devices, and the suggested workarounds or solutions. Also, see the advanced USB troubleshooting tips in Problems Using Some USB Devices in a Virtual Machine (774).
   

Note: If your problem still exists after trying the steps in this article, please file a support request with VMware Support and note this KB Article ID in the problem description. For more information, see How to Submit a Support Request.

Last Modified Date: 03-31-2009ID: 1008576 Copyright © 2008 VMware, Inc. All rights reserved.

[Guest KSTAN]

or perhaps this also : http://kb.vmware.com/selfservice/microsite...%200%2023844649

http://kb.vmware.com/selfservice/microsite...%200%2023844717

[Guest Dario777]

Ugh.... I've tried all the solutions you people suggested and still nothing. I would send the VMWare technical team a request but I currently have the trial version and I'm not going to buy it unless I found a way around this issue.

Checking the device manager in the winxp guest shows that it indeed has the usb driver installed. But whenever I connect something through USB, only vista will recognise it. It is especially frustrating since I appear to be only person with said problem.

Anyway, thanks a lot guys I really appreciate you trying to help me out here.

[Guest shokka9]

i have windows 7 and have tried many a time install xp on vmware and flash but it never works. it connects to active sync but whenever i run an updater and soft reset, it wont connect to xp, the phone connects to windows 7 instead! anyone know how to solve this?

This is my exact set-up....

Windows 7 with vmWare with XP installed on it.

I just installed vmWare, installed XP, then Samsung Modem XP driver, Atcive Sync....

Rebooted vmWare machine, flashed away!

Sorry for not helping, but it works for most people like this.

[Guest Dario777]

This is my exact set-up....

Windows 7 with vmWare with XP installed on it.

I just installed vmWare, installed XP, then Samsung Modem XP driver, Atcive Sync....

Rebooted vmWare machine, flashed away!

Sorry for not helping, but it works for most people like this.

I know, in fact it worked for me like two months ago and I flashed without any problems... but the next time I tried to flash it just wouldn't work. That's why I wonderd if anyone knew what the problem could be... thanks for the help anyway.