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HELP! Activesync asks for Exchange Server credentials constantly!


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Guest elliotboney
Posted (edited)

Hey all, I have a weird problem that I haven't been able to figure out. It doesn't matter what rom I am using, when I plug in my omnia to USB to activesync, it pops up:

User Information

Please correct your Exchange Server credentials

Then it has username of 'Default' with a blank password and the server is the name of my computer.

Here is the thing, I can just click 'Done' and it will sync fine, but what is annoying is that this message pops up CONSTANTLY which makes it REALLY annoying if I am trying to do anything while my phone is connected to my computer. I have searched high and low and can't find anyone else that has had this problem.

TIA for any help!

eL

Edited by elliotboney
  • 3 weeks later...
Guest Januwar
Posted

Hi there,

found a "cure" to this problem? as I'm suffering from the same one..

Cheers

Januwar

  • 1 month later...
Guest elliotboney
Posted
Hi there,

found a "cure" to this problem? as I'm suffering from the same one..

Cheers

Januwar

Yeah, i found one... then later on down the line i did something that made it come back, then of course, i FORGOT what i did...

Gonna try to figure out what it is, it was something about reinstalling outlook in windows... I had installed the NEW ms office, then went back to the old one cause the new outlook doesn't support activesync.. BAM, screwed again...

Guest elliotboney
Posted
Yeah, i found one... then later on down the line i did something that made it come back, then of course, i FORGOT what i did...

Gonna try to figure out what it is, it was something about reinstalling outlook in windows... I had installed the NEW ms office, then went back to the old one cause the new outlook doesn't support activesync.. BAM, screwed again...

I think i got it!

I used a registry editor and set

HKEY_CURRENT_USER\Software\Microsoft\ActiveSync\Partners\{8FC7A7AB-4BFA-44D2-914D-13D5313EF4E2}:ClientReset

to 1

when i went to sync, it told me something had changed, it needed to do something, blah blah, select "NO"

use regedit to set it back to 0 from 1

voila!

fixed it

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