Guest talk show host Posted November 22, 2009 Report Posted November 22, 2009 I recently bought a Hero and tried to install the HTC Sync software. It appears to install correctly but just after installation is complete, a blank warning dialog box pops up (attached). This also happens when I try to open HTC Sync from the start menu and then also automatically when I turn on my PC. When I click "OK" on it, nothing happens. The drivers seem to be installed correctly and my PC recognises the phone when I connect it. I can mount the SD card no problem. I tried to install this (in the same way) on a friends computer and it worked perfectly. I am using XP service pack 3. I have used Nokia and Samsung Omnia syncing software and have never run into any difficulties. Just in case, I've uninstalled these in case there was any conflict but with no luck? Any other suggestions? Thanks!
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