tg01 camera malfunction

[Guest bib*oops]

I own a tg01 for a few months, well for some time, maybe 2 weeks, I encountered problems with camera:no image on display, corrupted image, partial image and finally no image at all. Any help?

[Guest xdalover]

I own a tg01 for a few months, well for some time, maybe 2 weeks, I encountered problems with camera:no image on display, corrupted image, partial image and finally no image at all. Any help?

As usual in this issues, backup first and hard reset. If fixed after hard reset, you have a software conflict.

Good luck!

[Guest bib*oops]

Thank you for answering. I've already tried soft reset & master clear. Hard reset=master clear?

[Guest The Real Mc Coy]

Yes hard-reset = Master Clear.

So you have a faulty device -> back to vendor.

I've never heard about such problems on TG01 so far.

Edited December 8, 2009 by The Real Mc Coy

[Guest bib*oops]

Yes hard-reset = Master Clear.

So you have a faulty device -> back to vendor.

I've never heard about such problems on TG01 so far.

Thanks! I was thinking about, but thought possible other solution.

The malfunction appeared after display replacement by the vendor's service unit:coincidence or not?

Edited December 8, 2009 by bib*oops

[Guest xdalover]

Thanks! I was thinking about, but thought possible other solution.

The malfunction appeared after display replacement by the vendor's service unit:coincidence or not?

Sure!! Anyway, this display replacements is under guaranty, so, come on, claim to the vendor's after sales service!!!

[Guest The Real Mc Coy]

The malfunction appeared after display replacement by the vendor's service unit:coincidence or not?

OK seems they broke something in the camera... get back the unit.

[Guest bib*oops]

Thanks a lot to all of you! I' ll get back tosh to the vendor's service.

[Guest bib*oops]

Problem solved. Got new one, working good so far.

[Guest bib*oops]

I do not know procedure for sure, but I believe "somebody" can end over topic??!!