My pulse wont update =/

[Guest chris1991]

Hi

I got a pulse the other day and since then i have tried updating and it starts to update then says it has failed =/

can someone please help us with this

[Guest Dr Who]

Hi

I got a pulse the other day and since then i have tried updating and it starts to update then says it has failed =/

can someone please help us with this

More info. What exactly are you doing, when exactly is it failing, error messages, etc, etc