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Guest Samsonite
Posted (edited)

hello people!!

chuffed to bits with my new toy - i used to hang around here when i was using WinMo phones but drifted away when i got a Symbian thing... now its Androids turn and all good so far except for getting to the Market!

i tried to setup a Googlemail account on the phone but it kept on hanging up at the 'Checking Username availability' page.. it would bomb out saying it couldnt get a reliable connection to the servers, perhaps my SIM isnt Data Provisioned...

I'm in the process of porting from o2 to Vodafone so i thought it was something to do with that (altho i can surf the web perfectly) so i thought i'd try it thru WiFi - same problem! If it was a SIM issue that wouldnt matter using WiFi would it?

I then setup a Googlemail account on my laptop and all went ok. trying to sign into that account on the phone gives the same errors as when i was trying to create the account on the phone!!! whats going on?

i cant see how the porting process would affect a straight data session thru the SIM and i certainly dont see how it would be the case when using WiFi on my home ADSL connection...

who do i try and speak to if this doesnt sort it self out (or one of you lovely people tells me what i'm doing wrong o'course) - Vodafone? Carphone Warehouse (where i got the phone), HTC, Google???

like i say, phone good, want to get into the Android Market, but fallen quite badly at the first hurdle!

tia

Edited by Samsonite
Guest robert lindgren
Posted
hello people!!

chuffed to bits with my new toy - i used to hang around here when i was using WinMo phones but drifted away when i got a Symbian thing... now its Androids turn and all good so far except for getting to the Market!

i tried to setup a Googlemail account on the phone but it kept on hanging up at the 'Checking Username availability' page.. it would bomb out saying it couldnt get a reliable connection to the servers, perhaps my SIM isnt Data Provisioned...

I'm in the process of porting from o2 to Vodafone so i thought it was something to do with that (altho i can surf the web perfectly) so i thought i'd try it thru WiFi - same problem! If it was a SIM issue that wouldnt matter using WiFi would it?

I then setup a Googlemail account on my laptop and all went ok. trying to sign into that account on the phone gives the same errors as when i was trying to create the account on the phone!!! whats going on?

i cant see how the porting process would affect a straight data session thru the SIM and i certainly dont see how it would be the case when using WiFi on my home ADSL connection...

who do i try and speak to if this doesnt sort it self out (or one of you lovely people tells me what i'm doing wrong o'course) - Vodafone? Carphone Warehouse (where i got the phone), HTC, Google???

like i say, phone good, want to get into the Android Market, but fallen quite badly at the first hurdle!

tia

there is a quite know bug. You have to connect through 3g or 2g (mobile connection) the first time you try

Guest Samsonite
Posted
there is a quite know bug. You have to connect through 3g or 2g (mobile connection) the first time you try

so do you think its an O2 to Voda porting thing? like i say, i can surf the web no problem so my O2 connection is still good.. the port will happen sometime tomorrow so then i will put in the Vodafone SIM and make sure the webs all there and try again..

Guest descenpet
Posted

If you can surf fine, maybe check proxy settings on your apn and try clearing it if anything is there.

Guest Samsonite
Posted

proxy settings? How do I change them then?

I'm now all ported over to Vodafone and the web is working so I'm now a bit grumpy this is happening! Is there a known fix for this anywhere or is everyone just waiting for the 2.1 update and hopes that will fix it....

Bit of a poor show so far... I bet the AppStore doesn't give new customers this sort of grief... (pulls on asbestos coat in preparation of flamethrowers...)

Guest Samsonite
Posted

ooookay...

googled the hell out of the problem and the only semi-reliable solution is a hard reset and do all the googlemail malarkey when the phone prompts you at the startup screens.

The hassle i then found when deciding to do this was copying all the contacts in the phone's memory to the SIM card ONE BY ONE!!!!! there was no global export/copy function that i could find (and i spent about half hour looking!!)

i then did the hard reset from the menu rather than with buttons and Hey Presto!!! Googlemail all good, Android Market all good!! me happy bunny!

still think its a bit pants that there isnt a proper solution - can you imagine if someone got their phone exactly how they want it and THEN bumped into this little irk??? if it were me i'd be looking for a closed window to throw the phone through!

so i s'pose the next question is, when the official 2.1 upgrade comes thru, will it be fixed or will it be like this all over again...?

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