Returning HTC hero for repair

[Guest PeteT]

I have a Hero with MCR3.2 on it.

Do i need to put the standard orange ROM back on? Will i also need to do the boot loader aswel?

if so is it easy to do?

Thanks

Peter

[Guest Dr. dre]

I have a Hero with MCR3.2 on it.

Do i need to put the standard orange ROM back on? Will i also need to do the boot loader aswel?

if so is it easy to do?

Thanks

Peter

Yes! you have to put it back to the standard orange ROM, If you have flashed the unlocked SPL 1.76.2007 then flash an Orange RUU and If not then first flash the Unlocked SPL then you can downgrade it to any Orange RUU, So that it will be quiet easy for you.

[Guest sik_gerar]

why? i mean.. does it void the warranty or something?

[Guest]

why? i mean.. does it void the warranty or something?

Yes, changing the ROM away from the stock version voids the warranty.

If the phone turns into a brick in the process of upgrading the ROM, they have no obligation to repair the phone under warranty or if its broken, offer a replacement.

Use the RUU (ROM Update Utility) as it replaces everything on the phone: the SPL, ROM and recovery console with the carrier's files. This means your phone stops being rooted and behaves exactly like it did when you bought it.

[Guest PeteT]

Yes! you have to put it back to the standard orange ROM, If you have flashed the unlocked SPL 1.76.2007 then flash an Orange RUU and If not then first flash the Unlocked SPL then you can downgrade it to any Orange RUU, So that it will be quiet easy for you.

Thank you Dr.Dre

Your instructions worked perfect :) The phone left me today and is winging its way to htc.

[Guest cloneapoc]

let me know how that works out for you.

[Guest PeteT]

let me know how that works out for you.

It worked fine. Sent the phone to HTC, they fixed the trackball issue and the phone has been working ever since, until today

:huh: My touch screen has stopped working at the bottom of the screen, so i have had to reset everything again. A phone call will be made to htc in the morning again.

Thank you again Dr. dre

[Guest Ensio]

What kind of trackball issue did you have?

[Guest PeteT]

What kind of trackball issue did you have?

When moving tghe ball to the left, it wouldn't register that movement. Up, Down and right all worked fine.

[Guest Flex82]

Need to send my phone back to T-Mobile. I already have the stock rom, do I just re-flash the stock rom?

Never even heard of ROM Update Utility. Anyone help?

[Guest]

Need to send my phone back to T-Mobile. I already have the stock rom, do I just re-flash the stock rom?

Never even heard of ROM Update Utility. Anyone help?

Is there a rom download on your provider's website? Download that and run it if so.

[Guest Dr. dre]

Need to send my phone back to T-Mobile. I already have the stock rom, do I just re-flash the stock rom?

Never even heard of ROM Update Utility. Anyone help?

Here you go :-

http://bit.ly/9Aricq