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Phone locks up for no reason!


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Posted

Its probably been posted before, but I need some help. My SPV keeps locking up for no reason, when the keypad is locked, it will just stick and not do a thing, you press a key it wont light up and you have to remove the battery to get the phone working again!

If the keys aren't locked, the progress circle thing (pie chart?) will come up and keep going round and round. The time won't update, and the phone will stop responding again! I've not put the danish update on, also tried a hard-reset erasing the IPSM. I also contacted O about it, the sent a SIM update to reload the OS aswell, but it didn't help.

There latest 'fix' when I rang them about 10 mins ago, was to use a pencil eraser and clean the contacts for the battery, SIM card and charger socket, saying it could be a static buildup causing the fault. Not bad considering I work in a static-free environment as I work with computers, so how can there be a build up?

Is there any fixes for this, or is it an ongoing problem?

cheers

Guest barncourt
Posted

This is a known problem with the phone. To be honest I used to experience similar problems with my Pocket PC which uses a variant of the operating system installed in the Smartphone. It is typical Microsoft device behaviour. Having said that, in general I have found the Dutch update to be much more stable and less inclined to do this.

Posted

True, but I've heard that if the keys are locked, and you recieve a message, the phone will crash and you will lose the message. My friend has done the update aswell, and says he has similiar problems but not as frequent as mine.

O seem very inclined to replace my handset though.

Posted

My phone used to crash almost on an hourly basis...I had installed the demo versions of IA Album and ALL Explorer and I had changed my homescreen... thats all the modification i had done to my phone.

however after it kept locking up I decided to do a hard reset.

I didnt reinstall the two programs. I have had absolutley no problems with the phone since then...

Today I changed my homepage to my customized one....So far no crashes...

Wondering if it could be anything to do with those demo apps...

Guest DancingMatt
Posted

My 2nd one hasn't frozen like this yet, the 1st one did loads and loads.

I'm going to send myself some texts from the web and see if I can crash it with or without the keypad locked...

Posted

My phone crashes during night, but only if an alarm is set.

Strange behaviour!

I have slept out three times because of this damn bug ;)

Posted

The past 2 days my phone has locked up in this behavour - with the keylock on and the only way to restart the phone is to take out the battery and then put it back in. The problem I have though is everytime it does lockup the phone hard resets itself on startup which means I have to decertify it again and again and again.

It only started doing this though since I downloaded Full Hand Casino from the Orange Update. Wonder if this is the problem.

Posted

Hehehe SHOCK NEWS FLASH ;)

Orange Certified Apps Crash Handset ?

would be interesting if we could nail it down to that wouldnt it ?

BTW mine locked up the other morning during the alarm so everytime i rebooted the phone the alarm went off again and then it would crash again...thats why i did the hard reset...

Guest Monolithix [MVP]
Posted

I also noticed a performance drop after installing Full Hand Casino.

I want the new update proper :/

Posted
but I've heard that if the keys are locked, and you recieve a message, the phone will crash and you will lose the message

that is exactly what bloody happens with mine!!!! :evil:

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