Guest dran Posted May 1, 2010 Report Posted May 1, 2010 Apologies if asked before but unable to find an answer. I was running RUU prior to installing a new firmware when my phone lost connection to my PC. Now when I turn my phone on all I get is this a white screen with this on: HERO CVT SHIP S-ON HBOOT-1.76 0007 (HERO10000) MICROP-010f TOUCH PANEL-SYN0104 RADIO-6.35.09.26 Aug 4 2009, 19:43:30 RUU I cant click on anything or boot into recovery menu. Has anyone any idea what I've done or more importantly how I fix it? Thanks in advance.
Guest shenshang Posted May 1, 2010 Report Posted May 1, 2010 (edited) take a photo of it, i think you might be in bootloader, but take a photo so i can confirm. If you are in bootloader, i can help you revive your hero. Edited May 1, 2010 by shenshang
Guest dran Posted May 1, 2010 Report Posted May 1, 2010 Thank you. Even if you can't help I appreciate you trying. See attached photo.
Guest volatile_ink Posted May 1, 2010 Report Posted May 1, 2010 It looks like you've bricked your device. Under warranty or insurance?
Guest Soaa- Posted May 2, 2010 Report Posted May 2, 2010 Are you able to re-run the RUU while on that screen?
Guest dran Posted May 2, 2010 Report Posted May 2, 2010 No. When I try, it tells me it can't connect to my phone.
Guest Posted May 2, 2010 Report Posted May 2, 2010 No. When I try, it tells me it can't connect to my phone. Can you get into HBOOT by holding down the back button and press the power button? You may be able to fastboot it from there. Failing that you can send it back if its under warranty.
Guest dran Posted May 2, 2010 Report Posted May 2, 2010 Hmmmm. Tried a different USB cable, ran RUU again and lo and behold it worked! Thanks for all your replies anyway.
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